Customer Expert Swedish Athens
Job Summary
Position: Customer Expert
Work model: Onside
Location: Athens
Employment type: Full-time
What you will do
Communicate through phone. email and chat
Handling customer complaints in an efficient manner clarifying their needs and determining the cause of the problem
Investigate customer issues conduct research using internal resources and effectively resolve concerns.
Maintain accurate customer records and data in our CRM system.
Contribute to a positive and collaborative team environment.
Qualifications:
Excellent language skills in Swedish
Good knowledge of English language (B2 level)
Great communication & soft skills as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support/ assistance will be considered as an advantage
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation (-all at no cost to you-) as well as support with the house searching process
Competitive monthly salary 2 extra salaries per year
Health care benefits and numerous other discounts
Fully remunerated training by certified instructors
A career path within a company of more than 12.000 employees
Free online Greek language courses
About Company
Jujur. Honest, trustful, fair.Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs.We are upfront while setting real ... View more