Administrative Services Assistant

Job ID:

Position: Administrative Services Assistant

Client: TN CI

Location: 121 Executive Drive Jackson Tennessee 38305

Duration: 11 Months (On-Site)

Title: Training Data Analyst (aka ASA of Compliance)

Department: Tennessee Corrections Institute (TCI) Training Division

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst) where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data auditing training records and providing executive support.

Responsibilities:

• Utilize the TCI Learning Management System (LMS) to mine and analyze data ensuring all officers meet state-required training standards.
• Conduct audits of customer-submitted information for accuracy and completeness ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development including tracking hours of self-development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor report on and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

• Bachelors degree in Business Administration Data Analysis Criminal Justice or a related field is preferred.
• Proven experience in data analysis project management and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel Word PowerPoint Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Job Type: Full Time

Expected Hours: 40 per week

Benefits: Flexible schedule

Schedule: 8-hour shift.

Work Location: