Field Service Technician Level II (Fire Alarm & NICET)
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
FIELD SERVICE TECHNICIAN - LEVEL II
ABOUT ORR
ORR Protection is a national leader in fire and life safety delivering intelligent lifecycle-driven solutions that protect people property and business more than 75 yearswevebuilt our reputation by serving organizations in mission-critical environmentswhere performance matters and reliabilityisessential. As a third-generation family-owned company weremaingrounded in strong relationships a commitment to doing the right thing and a deep sense of responsibility to our customers and our people.
Today ORR supports associates and customers across all 50 states combining nationalexpertisewith a culture rooted in safety respect and you join ORRyourepart of a team dedicated to protecting what matters mostwhile building a career you can be proud of. Learn more about our company culturehere andour Field Service program here.
JOB SUMMARY
As a Field Service Technician you will work with some of the largest and most successful companies in the world and will receive top notch training on industry-leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and will be a member of an elite team covering the Phoenix AZ area.
Our level 2 Techs perform inspections and testing on both fire alarm and clean-agent fire suppression systems and assist with installation and service.
This position will work-from-home and be a remote reporting role.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- All team members must embody the company mission to provide protection for people property and the environment in all aspects of their job.
- Contact customers to set up service.
- Perform inspection and testing tasks on fire alarm and fire suppression systems according to OPS work instructions.
- Record inspection and test results in the companys electronic inspection program.
- Respond to emergency service requests and take appropriate action.
- Perform trouble shooting repair and replacement of system equipment.
- Oversee OPS personnel in coordination of service activities.
- Review inspection and test results with the customer.
- Conduct training with customer on the functionality of the fire system.
- Assist in installation and commissioning tasks with supervision.
- Other duties as assigned.
MINIMUM EDUCATION AND/OR EXPERIENCE
- High school diploma or equivalent required.
- Two years experience servicing fire alarm and special hazard fire suppression systems required.
- Experience reading blue prints required.
- Module level trouble shooting experience required.
- Associate degree in electronics or related field preferred.
- NICET Level II (Fire Alarm / Special Hazard) certification required.
- Experience with the following manufacturers: Kidde Fenwal Notifier Fike FCI preferred.
KNOWLEDGE SKILLS AND ABILITIES
- Knowledge of Microsoft Office and standard internet usage.
- Strong time management skills.
- Capable of using Windows-based software as well as mobile iPad applications.
- Excellent verbal and written communication skills.
- Organized and detail-orientated.
- Strong critical thinking and problem solving skills.
- Self-directed with the ability to work autonomously.
- Demonstrated customer service mindset.
WORK ENVIRONMENT
- This is a remote position that would be deployed from the associates home to local job sites for installs service or repairs.
- Company vehicle tools technology and equipment provided.
- Occasional on-call days and/or overtime required for unscheduled service needs.
- Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
- Overnight travel required up to 25% of the time.
ONCE YOU LAND THIS POSITION YOULL GET TO ENJOY:
- Working for a company where the associates are viewed as the companys greatest asset.
- Being part of something you can be proud of making a difference in the health and wellness of people and our planet.
- A growing company with a first class reputation in our respective industries.
- A culture that is fun family oriented and entrepreneurial.
- A company that offers a focus on work life balance and encouragement to make a big impact.
- A caring group of associates with a commitment to make the communities we work in better for all.
- Excellent benefits including 401(K) health life dental tuition reimbursement and numerous perks such as training and development
Equal Opportunity Employer/Vet/Disabled
Required Experience:
IC
About Company
ORR Protection has over 45 years of experience designing, inspecting and maintaining mission critical fire alarm, detection, and waterless suppression systems for businesses across the U.S.
