IT Intern-SharePoint Services & Automation

This program is designed to provide you with valuable experiences practical knowledge and the chance to make a meaningful impact. We are committed to helping you develop your skills grow as future leaders and build a brighter future for Lake Stevens.

Why becomean Intern here at the City of Lake Stevens

• This position is eligible for Washington Paid Sick Leave (1 hour for every 40 hours worked).

• Hands-on experience with Microsoft 365 automation technologies including Document Processing Services for Microsoft 365/Content AI Power Automate Power Apps PowerShell and SharePoint administration.
• Real-world experience building solutions used daily by business users.
• Exposure to automation scripting version control and enterprise workflow standards.
• Mentorship and guidance from experienced IT professionals.
• A portfolio of impactful resume-ready automation and process-improvement projects.
  
  

KEY RESPONSIBILITIES:

Document Processing & Content Automation:

• Build train and maintain document processing models (classification extraction understanding) using Document Processing Services for Microsoft 365/Content AI and related tools.
• Develop automated workflows using Power Automate SharePoint and other Microsoft 365 services to reduce manual data entry and streamline content operations.
• Create modern templates content types and document assembly solutions to drive standardization and improve user experience.
• Analyze existing manual workflows identify automation opportunities and design scalable repeatable improvements.
• Document processes test changes and support deployment and ongoing optimization of solutions.

Self-Service Solutions & Administrative Automation:

• Create user-friendly self-service interfaces using Power Apps SharePoint Copilot or similar native tools to collect information and trigger automated processes.
• Develop repeatable PowerShell scripts to automate administrative tasks such as SharePoint site creation permission configuration and metadata setup.
• Integrate these scripts into automated workflows using Power Automate Copilot or other Microsoft 365 orchestration tools.
• Build workflows for common requests (e.g. external collaboration sites) that collect required inputssuch as site details requested features external users and permissionsand execute the request automatically.
• Apply good software development practices including version control with Git code commenting documentation and structured testing

OTHER ESSENTIAL DUTIES AND RESPONSIBILITIES-- Essential duties and responsibilities mayinclude but are not limited to the following:

• Develop and maintain city Information Architecture and Metadata Schema.
• Support management of content systems and asset libraries i.e. lists libraries permissions site design (e.g. SharePoint) ensuring version control scalability and reusability.
• Audit Entra security groups to standardize membership types naming conventions and usage.
• Develop and maintain documentation knowledge articles and change records.
• Document administrative procedures create internal knowledge base content and train IT staff on M365 features as needed.
• Troubleshooting user issues and providing technical support.
• Identify ways to update SharePoint pages using modern web parts layouts and templates to improve usability.
• Conduct user experience (UX) testing.

The duties listed above are intended only as illustrations of the various types of work that may be performed by this position. The omission of specific statements of duties does not exclude them from this position if the work is similar related or a logical assignment to this position.

SCHEDULE:

• Must be able to commit to a minimum of 15 hours a week during the quarter; university breaks mid-terms and finals are excluded. Additional hours may be available dependent upon the candidates schedule. Up to 40 hours per week may be available during the summer.

• Internship length is flexible dependent on the candidates availability. Estimated length is ten (10) weeks with a maximum of twenty (20) weeks allowed.

Education:

• Must be enrolled or have obtained your diploma within the last twelve (12) months in a Bachelors or Masters degree program in Information Systems Computer Science Data Science Business Technology or a related field.

Must Posses Knowledge Skills and Ability to:

• Demonstrate familiarity with Microsoft 365 especially SharePoint Power Apps Power Automate and PowerShell.
• Understand basic scripting concepts; experience with PowerShell Microsoft Graph or a similar language is a plus.
• Learn AI-driven document processing model creation and evaluation.
• Apply critical thinking to analysis of current processes with attention to accuracy.
• Learn quickly and work independently.
• Use correct English usage spelling grammar and punctuation including principles of business letter writing and report preparation.
• Read analyze and interpret various items such as technical documents legal documents operating and procedure manuals general business periodicals professional journals government regulation.
• Define problems collect data establish facts and draw valid conclusions; apply common sense and creative thinking to solve practical problems.
• Speak effectively and present information before groups of employees management and/or officials.
• Work effectively on several projects concurrently.
• Prioritize work to meet deadlines.
• Establish and maintain trust confidence and effective working relationships with employees management city officials and the public.
• Effectively interact with tact patience and courtesy.
• Be an effective team member.
• Demonstrate positive and effective interaction and communication with individuals of diverse social and economic backgrounds.
• Operate personal computer including word processing spreadsheets and database software applications.
• Maintain confidentiality of business records personnel and other information.

LICENSE OR CERTIFICATE REQUIREMENTS:

• Successful completion of position-relevant background check.

OTHER REQUIREMENTS:

In order to ensure interns gain beneficial insight of public service during the course of their time with the City interns are expected to:

• Attend a minimum of one (1) City Council meeting.
• Attend at least one community City-sponsored or City-affiliated event or special meeting.
• Give a presentation at the conclusion of the internship program to the Executive Leadership Team.
• Attend at least 2 Impact Sessions (Lunch & Learns) or shadow at least 2 other city employees.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.

While performing the duties of this job the incumbent is regularly required to use hands to finger handle or feel; talk; and hear. The incumbent frequently is required to sit for extended periods of time and type on a keyboard for extended periods of time. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop kneel crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close distance color and peripheral vision; depth perception; and the ability to adjust focus.

Work is performed in a typical office environment subject to working outside of normal working hours to meet critical timelines or to provide support in department emergency response events. While performing the duties of this position the incumbent is subject to multiple interruptions by telephones and walk-ins by employees elected officials and citizens; may be exposed to individuals who are irate or hostile. The noise level in the work environment is usually moderate.

Typical business office machinery and equipment include but not limited to personal computer including database program spreadsheet and word processing software printer telephone scanning equipment and copy machine.

Evening or variable hours may be required.

How to Apply
Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore it is very important that the Work Experience portion of the application be completed in as much detail as order to be considered for this opportunity please include the following with your online application:

• An attached resume outlining (in reverse chronological order) your experience to date.
• A cover letter explaining your qualifications and why you believe you are a viable candidate for this position
• Contact details for a minimum three (3) individuals who can attest to your work performance technical skills and job-related competencies. This information can be entered in the References section of the online application; does not require an additional attachment
• A copy of your unofficial academic transcript