Senior Director

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary please apply...

Job Details

Role Purpose

The Senior Director is a senior leadership role responsible for driving client growth leading high-performing research teams and delivering commercially impactful insights. The role acts as a strategic partner to key clients and plays a critical role in shaping business growth team capability and market presence in Hong Kong and the wider region.

Key Stakeholders

Internal

• Business Unit Heads and Senior Leadership
• Research Directors Managers and Project Teams
• Cross-functional teams (e.g. Operations Finance Commercial)

External

• Senior-level client stakeholders and key accounts
• Strategic partners and industry contacts

Key Responsibilities

Client & Commercial Leadership

• Own and strengthen long-term senior-level relationships with key clients acting as a trusted strategic advisor.
• Lead major client accounts with full accountability for commercial performance and client satisfaction.
• Identify growth opportunities within existing accounts and develop new business sectors and partnerships.
• Lead and present compelling research proposals pitches and commercial solutions to clients.

Research & Insight Excellence

• Provide strategic oversight of complex research programmes ensuring high-quality delivery and value creation.
• Deliver advanced analysis translating data into clear impactful insights and actionable recommendations.
• Lead the development and presentation of high-impact research reports and senior-level client deliverables.

People & Leadership

• Lead develop and inspire a team of researchers through effective resource planning performance management coaching and succession development.
• Build strong leadership capability within the team and foster a culture of accountability collaboration and excellence.
• Actively mentor senior and mid-level team members across client management research delivery and business development.

Business & Strategic Contribution

• Hold overall responsibility for achieving agreed annual revenue margin and team targets.
• Contribute to business planning organisational development and capability-building initiatives at a local and regional level.
• Represent the company externally through industry forums client events seminars and thought-leadership activities.

Requirements

Experience & Education

• Bachelors degree or above.
• Minimum 10 years experience in market research preferably within international research or consulting agencies.
• Proven track record in managing senior client relationships growing accounts and leading high-performing teams.

Skills & Capabilities

• Strong commercial acumen with solid understanding of marketing and business strategy.
• Broad and deep knowledge of research methodologies analytics tools and research technologies.
• Strong industry insight with the ability to connect research findings to business impact.
• Proficient in Microsoft Office and statistical/analytics tools (e.g. SPSS SAS or equivalent).

Leadership & Personal Attributes

• Excellent communication and presentation skills; fluent in English.
• Strong client servicing negotiation and stakeholder management capabilities.
• Confident decisive leader with strong people management and coaching skills.
• Highly organised with strong project management and problem-solving abilities.
• Resilient self-motivated and able to thrive in a fast-paced high-accountability environment.
• Professional trustworthy and committed to role-modelled leadership behaviour.

Location

Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

Kantar is the worlds leading data insights and consulting company. We understand more about how people think feel shop share vote and view than anyone else. Combining our expertise in human understanding with advanced technologies Kantars 30000 people help the worlds leading organisations succeed and grow.