Field Service Technician (Fire Alarm Level III)

• All team members must embody the company mission to provide protection for people property and the environment in all aspects of their job.
• Take a lead role in major service activity.
• Perform service on the majority of OPS System brands and applications.
• Contact customer to set up service.
• Perform all inspection and testing tasks on fire alarm and special hazard fire suppression systems according to OPS work instructions.
• Record inspection and test results in companies electronic inspection program.
• Respond to emergency service requests and take appropriate action.
• Perform in depth trouble shooting repair and replacement of system equipment.
• Oversee OPS personnel in coordination of service activities.
• Review inspection and test results with the customer.
• Conduct training with customer on the functionality of the fire system.
• Assist in installation and commissioning tasks.
• Other duties as assigned.

• High school diploma or equivalent required.
• Five years experience in servicing electrical/mechanical systems in the fire alarm or special hazard fire suppression industry required.
• Experience reading blueprints required.
• Associate degree in electronics or related field preferred.
• NICET (Fire Alarm / Special Hazard) certification preferred.
• Experience with the following manufacturers: Siemens Notifier Kidde Fenwal Fike FCI preferred.

• Experience with intelligent fire control panel programming software.
• Knowledge of Microsoft Office and standard internet usage.
• Strong time management skills.
• Excellent verbal and written communication skills.
• Organized and detail-orientated.
• Strong critical thinking and problem solving skills.
• Self-directed with the ability to work autonomously.
• Ability to lead a team effectively.
• Demonstrated customer service mindset.

• This is a remote position that would be deployed from the associates home to local job sites for installs service or repairs.
• Company vehicle and ALL tools technology and equipment provided.
• Occasional on-call days and/or overtime required for unscheduled service needs.
• Travel up to 25% of the time (overnight).
• Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.

• Working for a company where the associates are viewed as the companys greatest asset.
• Being part of something you can be proud of making a difference in the health and wellness of people and our planet.
• A growing company with a first class reputation in our respective industries.
• A culture that is fun family oriented and entrepreneurial.
• A company that offers a focus on work life balance and encouragement to make a big impact.
• A caring group of associates with a commitment to make the communities we work in better for all.
• Excellent benefits including 401(K) health life dental tuition reimbursement and numerous perks such as training and development

Required Experience:

IC