NPDI Engineer, Turnkey Deployment

Position Summary

The NPDI Engineer Turnkey Deployment is a lead service role responsible for planning and executing turnkey deployment programs across complex customer environments. This role owns execution readiness and delivery alignment for programs involving thermal and AC/DC power management products ensuring deployment strategies are scalable repeatable and aligned with serviceability standards.

The role collaborates closely with Engineering Product Management Service Operations Technical Support and other cross-functional stakeholders to drive program success. This includes enabling integrated solutions and modular deployments supporting field execution and ensuring deployment risksincluding failure modesare proactively identified and mitigated.

Key Responsibilities

• Lead turnkey deployment programs across NPDI initiatives managing risks and execution dependencies to ensure on-time and high-quality delivery. Interfacing with R&D engineering and product management to implement the Global Serviceability Specification in new products
• Represent Services in design reviews product reviews and phase gate milestones; ensuring deployment serviceability and field execution considerations are incorporated early in development.
• Own Services deployment readiness ensuring products and solutions are fully executable in the field with validated procedures tools and trained teams.
• Collaborate on failure mode effects and analysis evaluations (FMEA) for field deployment identifying potential risks in thermal and AC/DC power systems validating mitigation strategies and ensuring learnings are incorporated into deployment standards and service procedures.
• Coordinate cross-functional execution alignment across Engineering Services Operations and external stakeholders to remove roadblocks and maintain program momentum.
• Develop and standardize deployment playbooks including installation procedures commissioning workflows troubleshooting guidance and service documentation to ensure consistent execution globally.
• Monitor early deployment performance and quality tracking startup outcomes and field issues and driving feedback loops into Engineering and Product Management for continuous improvement.
• Support parts and logistics readiness including spare strategy service kits and materials planning required to sustain deployment and operational support.
• Attend beta startups and first-article startups to ensure service readiness.

Qualifications

• Bachelors degree in Engineering (Mechanical Electrical Thermal or related discipline) or equivalent experience.
• Required technical experience:
  • Strong background in thermal management systems (e.g. liquid cooling high-density cooling applications).
  • Experience with AC/DC power management systems and their application in critical infrastructure deployments.
  • Experience with integrated and modular solutions and systems.
• Minimum of 5-8 years of experience interacting with customers on a technical level
• Proven experience leading or coordinating cross-functional programs or complex deployments involving multiple stakeholders.
• Experience working with field service service operations or customer-facing technical execution teams particularly in deployment or commissioning scenarios.
• Ability to interpret technical documentation (electrical diagrams mechanical drawings piping layouts) and apply insights to deployment readiness and troubleshooting.
• Strong leadership communication and organizational skills with the ability to drive alignment across technical and operational teams.
• Proficiency with Microsoft Office and standard collaboration tools.

Preferred Qualifications

• Project Management Certification PMP
• Advanced Engineering Masters MBA or Engineering Management Certifications
• Experience within standard product development lifecycle and APQP processes.

Working Conditions

• Fast-paced execution-focused Services environment requires strong cross-functional coordination and decision-making.
• Travel up to 20% may be required based on deployment needs (domestic and international).