Seasonal Customer Service Representative Senior Services
Prince Georges County, MD - USA
Job Summary
Description
The Special Programs Division is seeking Customer ServiceRepresentativesin their SeniorActivityCenters! Customer Service Representatives play a vital role in creating a welcoming and efficient environment for facility guests. Whether stationed at the front desk or supporting special events staff must consistently demonstrate a positive attitude exceptional communication skills and a thorough understanding of facility programs and procedures. Work Locations Available Laurel-Beltsville Senior Activity Center Camp Springs Senior Activity Center Gwendolyn Britt Senior Activity Center Langley Park Senior Activity Senior
For more information about the Seasonal Hiring process and application status for Prince Georges County Parks and Recreation please contact Joelle Edmond Brenda . Examples of Important Duties
Provide excellent customer service Answer and direct phone calls promptly and accurately Register customers for classes memberships and events using Parks Direct registration system Monitor on-site activities ensuring safety and adherence to facility rules Set up and break down equipment for events including tables chairs and materials Maintain cleanliness and functionality of event spaces/center Respond appropriately to emergency situations Perform other duties as assigned to support team operations
Minimum Qualifications
Minimum Qualifications
Must be 18 years of age or older Able to lift up to 25 pounds Physical capability to assist with event setup and teardown
- Thrive in a fast-paced multi-tasking environment
- Strong communication and interpersonal skills.
- Enjoy going above and beyond to serve community members especially seniors aged 60
- Have previous experience in customer service
- Display reliability professionalism and work effectively as part of a tea
Supplemental Information
May be subject to medical drug and alcohol testing.
Work hoursHours vary depending on the centers operations and needs.
Working Conditions/Environment Position is indoors.
Supplemental information Employment is contingent upon a favorable background check. Positions are part-time or seasonal depending on assignment Opportunities for training and career development
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity equity and inclusion without discrimination or harassment on the basis of race color religion sex age national origin sexual orientation marital status disability genetic information gender identity or any other non-merit factor.Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability please notify the Recruitment & Selections Services Unit at the time of applications at or (Maryland Relay 7-1-1)
M-NCPPC will make all efforts to reasonably accommodate you.
Required Experience:
Senior IC