Telstra Retail Customer Service & Sales Consultant

At Telstra were more than just a leading telecommunications companywere where passion meets purpose. As a Retail Customer Service & Sales Consultant youll have the opportunity to work for aniconic Aussie brandthats been connecting Australians for generations. You wont just be a friendly face in-storeyoull be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• BOORAGOON

• CAROUSEL (Cannington)

• WARNBRO

• BALDIVIS

• ROCKINGHAM

• WANNEROO

• JOONDALUP

• CLARKSON

• WHITFORDS (Hillarys)

• BOORAGOON

• SUCCESS

• FREMANTLE

• CLAREMONT

• PERTH (HAY ST)

• BELMONT

• INNALOO

• MORLEY

• KARRINYUP

• MIRRABOOKA

• MIDLAND

• ELLENBROOK

• WARWICK

• ARMADALE

WhatYoullBe Doing:

• Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs ensuring their time at Telstra is a memorable one.

• Be the Go-To Tech Expert:Stayup-to-datewith the latest gadgets and services offering informed guidance and solutions.

• Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.

• Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Hourly Rate:$30.33 per hour

*Junior rates apply for those under 20 years of age.

*Penalty rates are as follows:Additional 25% for weekday hours worked after 6 PM 25% for hours worked on Saturday 100% for hours worked on Sunday and 150% for hours worked on public holidays.

• Plus 12% Superannuation

• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration the eligibilitycalculationand payment will bedeterminedby theVariable Remuneration plans rules (which we may change from time to time).

**the first 2 months guaranteed while you learn on board.

• Generous Discounts:Enjoy30% off Telstra servicesand exclusive offers with over240 brands and partners.

• Leave Options:Take advantage of16 weeksof paid parental leave theTelstra Extra Day Offgender affirmation leaveCultural LeaveBlood Donor Leave and the ability topurchaseup to4 weeks ofadditionalleave.

• Training & Career Growth Opportunities:Access over17000 learning programswith LinkedInLearning anddevelop your career with ourFuture Ready programdesigned to build on your skills and prepare you for your next step.

• Flexibility:We offer flexible working hours and a supportive approach to parental leavedo it your way!

• Recognition & Rewards:Benefit frommonthly performance rewardsand a range of recognition programs to celebrate your success.

• Inclusive Culture:Join a diverse and inclusive team where everyones unique perspective is valued and respected.

Is itYouWereLooking For

• Great Communication Skills:Yourea naturalat connecting with people and making their day better.

• Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.

• Sales Drive:Youremotivated to achieve (and exceed!) sales targets and KPIs.

• Passion for Learning:Youreeager to grow and develop your skills in a dynamic environment.

• Resilience and Positivity:You have a can-do attitude even when things get busy.

• Customer-Facing Experience:Previousexperience is a plus but notrequiredbring yourenthusiasmandwellteach you the rest!

How to Apply:

Ready to kickstart your journey with us Click Apply Now tosubmityour application! After applying keep an eye out for an email from our partnerHireVue to complete the next step in our assessment process.

Join Us at Telstra Retail:

When you become part of the Telstra teamyourejoining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds abilities and experiences and we strive to create a workplace where everyone is respected valued and can thrive. Wecantwait to see whatyoullbring to our team!