Outbound-Account Manager
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Job Location:
Grand Rapids, MI - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Inside Sales Account Manager
About the Opportunity
Are you a driven relationshipfocused professional who thrives on meaningful customer interactions If so this may be a great opportunity for you!
Our Inside Sales Account Managers are responsible for managing enhancing and growing Baudville Brands existing customer baseno cold calling this role youll generate revenue by delivering exceptional customer experiences understanding client needs and recommending thoughtful product solutions that support recognition and engagement goals.
Youll be part of a fun collaborative inside sales team that values teamwork growth and excellence.
Are you a driven relationshipfocused professional who thrives on meaningful customer interactions If so this may be a great opportunity for you!
Our Inside Sales Account Managers are responsible for managing enhancing and growing Baudville Brands existing customer baseno cold calling this role youll generate revenue by delivering exceptional customer experiences understanding client needs and recommending thoughtful product solutions that support recognition and engagement goals.
Youll be part of a fun collaborative inside sales team that values teamwork growth and excellence.
This role is on-site at our Grand Rapids MI location.
Essential Responsibilities
- Balance consultative selling skills with a strong customer service mindset
- Develop deep knowledge of the Baudville Brands product portfolio and translate that knowledge into accurate valuedriven recommendations
- Build and maintain strong working relationships with customers and internal team members
- Contribute positively to Baudvilles culture of recognition collaboration and excellence
- Maintain a high level of professionalism in all customer and internal interactions
- Follow established policies and procedures to ensure accuracy and consistency
- Demonstrate a strong customer focus and commitment to quality service
- Create compelling value propositions for products and services tailored to customer needs
Key Measures of Success
- Develop and manage a territory of accounts while meeting monthly sales expectations and growing existing business
- Maintain consistent outbound activity and customer engagement aligned to territory and individual strengths
- Effectively use core systems including CRM and order entry platforms
- Complete weekly account and activity reporting for business insights
- Meet or exceed quality and performance standards using feedback to support ongoing development
Ideal Candidate Qualifications
- Highly motivated professional with strong communication skills
- Ability to succeed in a goaloriented performancedriven environment
- Prior customer service and/or B2B sales experience preferred
- Relationshipbased serviceoriented approach to customer interactions
- Strong computer skills including proficiency with Excel and Word; CRM experience is a plus
- Ability to apply training and coaching in daytoday work
- Collaborative team player who supports shared goals
- Excellent organization time management and followthrough skills
- Strong listening and relationshipbuilding abilities
- Interest in becoming a subject matter expert in the employee recognition industry
Requirements
- High school diploma or equivalent
- 13 years of businesstobusiness sales and/or customer service experience in a goal and metricsdriven environment preferred
Our Winning Culture Offers
- A world-class work environment:
- West Michigans 101 Best and Brightest Companies to Work for 18 times
- National Best & Brightest winner for 13 consecutive years
- 101 Best & Brightest in Wellness winner 12 times
- 7-time Great Place to Work Certified. ( compensation commensurate with experience including annual salary and discretionary bonus
- Stability of a privately held employee-focused business with 41 years of rich and diverse history
- Medical Dental Vision Life Long-Term Disability and Short-Term Disability
- Company-sponsored 401K with vested match
- Tuition Reimbursement
- Paid Parental Leave
- Peer group of proven winners ready to embrace the same and grow our successful business to new levels.
At Baudville Brands we offer a challenging but rewarding work environment where employees respect and recognize each other. We are dedicated to workforce diversity and a drug- and smoke-free workplace. Baudville Brands is an Equal Opportunity Employer and does not discriminate on the basis of age gender race religion color national origin marital status genetic information height weight sexual orientation gender identity veteran status disability or any other protected characteristic. We welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview process a great one please let us know.
Required Experience:
Manager
About Company
Baudville Brands is a collection of companies working together to help you make the most of every employee engagement opportunity—from beginning to end!
