Legal Case Specialist
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Job Location:
Manila - Philippines
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Were looking for aLegal Case Specialistto join our GRC this role you are responsible for managing and coordinating a broad range of complex yet structured legal cases such as but not limited to the handling of legal and contractual issues related to individual contracts or policies pension plans and structured settlements that require legal knowledge and judgment. The role supports legal operations by ensuring cases are handled accurately efficiently and in compliance with internal procedures and applicable regulations.
Position Responsibilities:
Review assess and handle legal documents (e.g. powers of attorney guardianships trusts court orders subpoenas) related to annuity and fixed products.
Determine document acceptability; draft customer and attorney communications identifying defects and remediation steps when documents cannot be accepted.
Research and apply U.S. state and Canadian provincial laws governing POAs guardianships conservatorships and related legal matters.
Serve as primary point of contact for business staff on legal and contractual issues; escalate complex matters to legal counsel and management as needed.
Prepare case files summaries and memoranda for legal counsel; support subpoena and legal process responses through customer data research and product restriction.
Supervise train and support business staff through job aids training materials and ongoing guidance on legal and contractual topics.
Improve internal workflows and identify operational trends risks and complaints to enhance legal document handling and controls.
Required Qualifications:
Bachelors degree in any discipline.
Minimum of 2 years of relevant work experience in a legal compliance financial services or related environment.
Familiarity with the U.S. legal system including legal terminology related to estates trusts powers of attorney and courtissued documents.
Preferred Qualifications:
Excellent communication skills
Strong attention to detail organization and documentation accuracy.
Ability to assess issues and resolve exceptions using judgment and prior experience.
Strong understanding of long-term care life insurance and annuity products; experience with John Hancock products preferred.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
