Business Development Manager, Service
Atlanta, GA - USA
Job Summary
Business Development Manager Service
ORR Protection has emerged as one of the fastest growing and most progressive family-owned fire protection companies in the country. At ORR were dedicated to providing protection for people property and the environment. Learn more about our company culture here.
SUMMARY
This role is service-focused and lifecycle-driven responsible for advancing disciplined ITM&M programs and promoting ORRs ProtectORR monitoring and service model. This role will ensure service and monitoring opportunities are pursued and executed consistently in alignment with ORRs standards operational capabilities and long-term customer commitments. The position operates nationally supporting both National Service Sales initiatives and Regional Sales teams and reports directly to the Executive Vice President of Business Development.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Service Sales & Market Support
- Identify develop and advance Fire Protection ITM&M retrofit upgrade and monitoring opportunities across ORRs markets.
- Support Regional Sales team members with service strategy scope development and opportunity positioning particularly for complex or multi-site customers.
- Promote ProtectORR-aligned service programs that emphasize compliance system reliability and long-term lifecycle value.
- Align national service strategies with regional execution capabilities to ensure consistency readiness and operational alignment.
National Service Sales Collaboration
- Collaborate with National Service Sales leadership to advance standardized repeatable Fire Protection ITM&M offerings.
- Support enterprise-level and multi-location service agreements.
- Reinforce a service-first selling discipline focused on customer retention renewal continuity and monitoring adoption.
PREFERRED EXPERIENCE & QUALIFICATIONS
- Minimum 10 years of experience in Fire Protection or Life-Safety service sales.
- Proven success securing:
- Local and regional Fire Protection ITM&M contracts
- Multi-location and multi-state service agreements
- Experience selling monitoring-enabled and lifecycle-based service models.
- Strong understanding of Fire Protection systems applicable codes and standards and service execution requirements.
- Demonstrated ability to collaborate effectively across sales operations monitoring and service delivery teams.
WORK ENVIRONMENT
- Remote role but ability and willingness to travel nationally up to 50-60% of the time.
- Travel will include customer meetings regional sales and operations engagement and support of national service initiatives.
ONCE YOU JOIN OUR TEAM YOULL ENJOY:
- Working for a company where the associates are viewed as the companys greatest asset.
- Being part of something you can be proud of making a difference in the health and wellness of people and our planet.
- A growing company with a first-class reputation in our respective industries.
- A culture that is fun family oriented and entrepreneurial.
- A company that offers a focus on work life balance and encouragement to make a big impact.
- A caring group of associates with a commitment to make the communities we work in better for all.
- Excellent benefits including 401(K) health life dental tuition reimbursement and numerous perks such as training and development.
Equal Opportunity Employer / Vet / Disabled
Required Experience:
Manager
About Company
ORR Protection has over 45 years of experience designing, inspecting and maintaining mission critical fire alarm, detection, and waterless suppression systems for businesses across the U.S.