Scheduling Coordinator (CWR) Hackensack, NJ

Job Title: Scheduling Coordinator (CWR)
Location: Hackensack NJ 07601
Schedule: MondayFriday 8:30 AM 5:00 PM
Hours: 40 hours per week

Job Summary

A healthcare organization is seeking an experienced Scheduling Coordinator (CWR) to support specialty outpatient programs in Heart Failure and Pulmonary Hypertension. This role is responsible for coordinating patient scheduling front desk operations and providing high-level administrative support in a fast-paced clinical environment.

The ideal candidate will have at least 2 years of experience in a healthcare front office or medical administrative setting strong communication skills and the ability to manage high call volumes efficiently. Experience with Epic EMR and cardiology or specialty clinic workflows is strongly preferred.

Key Responsibilities

• Greet patients and manage front desk operations in a professional and courteous manner
• Complete patient check-in including verification of demographic and insurance information
• Answer screen and route incoming calls; take accurate messages when necessary
• Schedule and coordinate patient appointments procedures and follow-ups
• Provide patients with post-visit instructions including testing and next steps
• Coordinate pre-procedure requirements such as medical clearances and diagnostic testing
• Verify insurance coverage and obtain prior authorizations when required
• Communicate effectively with physicians clinical staff and other departments
• Track patient appointments procedures and related documentation
• Maintain accurate and up-to-date patient records in the system
• Ensure excellent customer service and patient experience at all times
• Follow HIPAA regulations organizational policies and compliance standards

Required Qualifications

• High School Diploma or GED (or equivalent)
• Minimum 2 years of experience in a healthcare front desk or medical office setting
• Strong data entry and multitasking abilities
• Experience handling high call volume environments
• Excellent communication and interpersonal skills

Preferred Qualifications

• Experience with Epic EMR system
• Background in cardiology pulmonology or specialty clinics
• Knowledge of medical terminology CPT/ICD-10 coding or surgical scheduling workflows
• Experience working in a hospital or large healthcare system

For more details contact at or Call / Text at .

About Navitas Healthcare LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.