Information Technology Office Administrator

Are you looking for a position with a work/life balance Do you want to earn four (4) weeks off during your first year of employment Do you want low and no cost health insurance options If you answered yes to any of these questions you need to complete your application now. Work for the city you love!!!

The Technology Solutions Department is actively seeking a Information Techology Office Administrator.

Did you know as a City of Jacksonville employee you would also have twelve (12) paid holidays and a personal leave day as well In addition to health insurance dental vision life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments

This position reports to the Director of Information Technologies and is responsible for overseeing the administrative operations of the Information Technologies Division. Duties include coordinating meetings and appointments handling correspondence managing escalations handling sensitive information managing office budgets prepare reports single point of contact for talent management act as a liaison between the executive and other team members supervising other administrative staff and ensuring the overall efficiency and smooth running of the Division.

• Coordinates and manages CIOs schedule including appointments meetings and any travel arrangements.
• Arranges and organizes meetings conferences and events (in-person and/or remote) prepare necessary materials (paper and/or electronically) and confirm smooth logistics.
• Assists in managing special projects conducting necessary research and coordinating efforts internally and across various city departments.
• Acts as a primary point of contact screening and managing emails calls walk-ins and correspondence on behalf of the CIO.
• Handles confidential information with discretion maintain organized files (paper and/or electronically) and prepare reports as needed.
• Coordinates all IT employees travel including flights and accommodations.
• Tracks and manages all IT travel expense reports ensuring accuracy and compliance with City policies.
• Oversees office operations order office supplies and maintain a well-organized and functional workspace.
• Assists in drafting formatting and editing documents presentations and reports as needed.
• Ensures all policies and procedures are maintained in a central location and updated at least annually.
• Handles HR-related tasks such as recruitment onboarding and employee relations.
• Assists with building talent management strategy and planning sourcing and recruiting selecting and hiring development retaining and engaging and transition for IT employees.
• Serves as a liaison between the CIO and other IT team members ensuring effective and practical communication within the organization.

Expected Competencies

• Communications. Exceptional organizational and communication skills are crucial for success in this role. Problem Solving. Address issues and challenges proactively providing solutions or escalating situations to the appropriate individual.
• Networking. Build and maintain relationships with internal and external stakeholders representing the CIO professionally.
• Tech Proficiency. Utilize various software and tools for efficient task management communication and information storage.
• Adaptability. Task Prioritization Prioritize tasks deadlines and projects to ensure the CIOs time is optimized efficiently.
• Flexibility. Demonstrate plasticity to handle unforeseen challenges and adjust priorities when needed.

• Six (6) years of education and/or professional experience required.

• Bachelors degree from an accredited institution in a relevant field.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED.Apply at . Work history is required for all employment/volunteer work in which qualifications are being based.

REQUIRED DOCUMENTS:The below documents are required with your application.

• Cover Letter
• Resume
• College Transcript -When meeting/basing qualifications on education a copy of your college transcript with your social blackout is required with your application. U.S. transcripts do not need to be official but must state your name the schools name classes taken grades received type of degree and date degree was conferred.

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Certain servicemembers and veterans and the spouses and the family members of such service members and veterans receive preference and priority and certain servicemembers may be eligible to receive waivers for post-secondary educational requirements in employment and are encouraged to apply for positions being filled.

If claiming veterans preference you must attach a DD-214 (Member Form-4 copy) or military discharge papers or equivalent certification from the Department of Veterans Affairs listing military status dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable the additional forms as noted here: a candidate believes he or she was not afforded the veterans preference he or she may file a written complaint within sixty (60) calendar days upon receipt of notification of the hiring decision requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans Preference Coordinator

11351 Ulmerton Road Suite 311-K

Largo FL 33778-1630

Email: