Senior Manager, Sales Enablement

In office in Orem Utah

About Nexio

Nexio is a leading PE-backed merchant services ISO and one of the largest full-liability processors in the industry. With unique sponsor bank relationships and a nationwide network of distribution partners we serve a diverse portfolio of merchants across a wide range of verticals. We are in the middle of a significant technology and operational transformationinvesting heavily in AI partner-facing tools and a reimagined go-to-market strategy. This role is central to that transformation.

The Role

We are hiring a Senior Manager of Sales Enablement to architect and own the entire enablement function at Nexio. This is a high-visibility high-autonomy role reporting to the COO and working in close partnership with the CRO. You will not inherit a programyou will build one from the ground up.

The right person is a proven enablement leader from a high-growth SaaS or fintech environment who has built the playbooks designed the training and implemented the quality systems that made a sales organization measurably better. You understand what a world-class enablement program looks like because youve built one. Payments industry experience is not requiredwell teach you the industry. What we cant teach is the craft of building and running an elite enablement operation.

Youll be working with a sales team that sells through an indirect partner channelrecruiting enabling and supporting independent agents and ISOs who in turn acquire merchants. If youve enabled channel partner or reseller sales motions that experience translates directly. If youve only enabled direct sales teams youll find the added complexity of a two-layer go-to-market model both challenging and rewarding.

What Youll Own

Sales Playbook & Content Architecture

• Design and build Nexios sales playbook system from scratchincluding call frameworks objection handling competitive positioning segment-specific talk tracks and situational scripts.
• Author email sequences outbound cadences and drip campaigns for prospecting partner onboarding re-engagement and expansion motions.
• Create pitch decks one-pagers battle cards case studies and other sales collateral that are sharp on-brand and grounded in how buyers and partners actually make decisions.
• Establish a content governance modelversion control feedback loops and a regular refresh cadence so materials stay current as the product and market evolve.

Training Program Design & Delivery

• Architect and run the full sales training program: new-hire onboarding ongoing skill development product and industry education and certification pathways.
• Facilitate live workshops role-play sessions and scenario-based training with a style that commands attention and drives real behavior changenot checkbox completion.
• Build a scalable training infrastructurerecordings playbooks reference libraries self-service resourcesso the program compounds over time and doesnt depend solely on live sessions.
• Partner with product operations and risk teams to translate complex internal capabilities into clear sellable narratives the sales team can deliver with confidence.

Quality Assurance & Coaching

• Design and implement a structured call monitoring and sales review program with clear evaluation criteria scorecards and calibration processes.
• Conduct regular call reviewslive and recordedproviding direct candid actionable feedback to individual reps and the broader team.
• Lead periodic pipeline reviews and deal audits in collaboration with sales leadership to identify coaching opportunities skill gaps and methodology breakdowns.
• Serve as the quality standard for how Nexio sells. You will be the person who identifies when the team is drifting from the playbook and drives corrective action before it becomes a pattern.

Measurement & Executive Reporting

• Define the KPIs that matter for enablementtraining completion content adoption call quality scores ramp time pipeline contributionand build the dashboards to track them.
• Connect enablement activity to revenue outcomes with rigorous data-driven reporting that demonstrates ROI to executive leadership and the board.
• Present findings insights and strategic recommendations to senior leadership on a recurring cadence.
• Use data to continuously refine the programdoubling down on whats working and killing what isnt.

Strategic Leadership & Cross-Functional Influence

• Operate as a senior leader with executive-level presencethis role requires the ability to command a room challenge tenured sellers and hold people accountable without relying on positional authority.
• Serve as a strategic advisor to the COO CRO and sales leadership on messaging team development go-to-market execution and competitive positioning.
• Drive alignment across sales marketing product risk and operations to ensure the story the sales team tells matches the experience the company delivers.
• Champion a culture of continuous improvement intellectual honesty and professional excellence within the sales organization.

Required

• 7 years of progressive experience in sales enablement revenue enablement or sales trainingwith at least 3 years in a senior or lead capacity.
• Demonstrated track record of building a full enablement program from the ground up in a B2B SaaS fintech or technology environment: playbooks training curricula QA systems and performance reporting.
• Exceptional content development skillsyou can write a compelling email sequence a tight call script a polished pitch deck and a strategic board-ready summary with equal skill.
• Hands-on experience designing and running call monitoring sales coaching and quality evaluation programs.
• Strong facilitation and presentation skills with a commanding confident communication style that earns credibility with experienced sales professionals.
• Demonstrated ability to influence cross-functionally and drive accountability without direct reporting authority.
• Proficiency with CRM platforms (Salesforce preferred) and the ability to leverage core sales technology without over-engineering the tech stack.
• Bachelors degree in Business Marketing Communications or a related field.

Preferred

• Experience enabling channel partner or reseller sales teamsnot just direct sales motions.
• Background in fintech payments financial services or any industry with complex regulatory or risk dynamics.
• Experience working in a PE-backed or high-growth environment with demanding performance expectations and board-level visibility.
• Familiarity with AI-powered sales tools revenue intelligence platforms or modern enablement technology stacks.
• Sales enablement certification (e.g. Sales Enablement Society TSIA WbD or similar).

What Sets This Role Apart

• Full ownership. Youre not inheriting someone elses program or sharing the function with three other people. This is yours to build.
• Executive visibility. Youll report to the COO and work hand-in-hand with the CRO. Your work will be seen your recommendations will be heard and your impact will be visible at the highest levels of the company.
• A company in transformation. Nexio is making significant investments in AI partner technology and operational excellence. Youll be building the enablement function during the most consequential period in the companys history.
• A complex interesting selling motion. Two-layer channel sales through independent partners is more intellectually demanding than enabling a standard SaaS SDR teamand the work you do will directly impact hundreds of partners and thousands of merchants.

Benefits

Medical dental vision 401(k) PTO HSA match and professional development

Required Experience:

Senior Manager