Property Manager SRO
Pittsburgh, PA - USA
Job Summary
As Pittsburghs largest non-profit developerACTION-Housingexists to help people improve their lives by offering quality affordable housing. We pride ourselves on helping all of our clients to achieve more self-sufficient lives. Since 1957 weve assisted a wide array of populations throughout Southwestern Pennsylvania focusing on those generally underserved by traditional services including senior citizens veterans individuals with physical and/or intellectual disabilities individuals on the autism spectrum and youths who have aged out of foster care.
JOB SUMMARY
Oversee the daily operations and management of various supportive single room occupancy housing properties.
ESSENTIAL FUNCTIONS
- Oversight of daily building operations.
- Daily management of staff to include hiring training evaluating scheduling and deploying team members.
- Conduct weekly inspections of the physical property and follow-up on all maintenance work to ensure completion. This includes:
- Ensure all preventive maintenance items are completed on time
- Maintain up-to-date inspections permits and required certifications
- Coordinate and schedule all necessary repairs
- Manage ordering and inventory of supplies
- Work with maintenance on room turns to ensure rooms are ready for scheduled move ins
- Daily coordination of resident-related issues including but not limited to:
- Oversee applications and intake
- Maintain waiting lists
- Monitor delinquency
- Address health & safety concerns
- Resolve complaints and conflicts
- Enforce House Rules
- Deescalate resident issues
- Address resident concerns
- Review resident incident reports investigate and address issues with residents in person or via written notice. Document incidents infractions and interactions for future follow-up as needed.
- Collect rent and manage expenses. Work with residents to come up with timely payment plans seek rental assistance and attend court eviction proceedings at magistrate when necessary.
- Prepare an annual operating budget for the property and review monthly financial reports related to the performance of the property.
- Maintain positive productive relationships with tenants community members and professionals servicing the property.
- Conduct annual inspection of all apartments.
- Other duties and tasks as assigned.
EDUCATION AND EXPERIENCE
- Bachelors degree and 5 years of relevant experience required or 10 years of property management experience with two years experience supervising staff required.
- Knowledge of homeless and/or supportive housing models the Allegheny County Human Services system community resources & networks and experience working with vulnerable populations is desirable.
- Experience with budgeting contract review affordable leasing compliance and property management software required.
- Familiarity with Landlord and Tenant Law and Fair Housing policies preferred.
- Word processing skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
- General office environment.
- Physical strength to manipulate light to medium weight materials weighing 10 to 15 pounds on a regular basis.
- Travel between multiple properties required. Reliable transportation required.
- The Property Manager is expected to be on-call and available to address a range of situations or emergencies when needed.
EQUAL OPPORTUNITY STATEMENT
ACTION-Housing Inc. is an equal opportunity employer.
Required Experience:
Manager
About Company
Providing quality affordable housing and related services to Western Pennsylvania for 62