Senior Director, Sales North America

Work Schedule

Environmental Conditions

Job Description

Job Title: Sr Director Global Commercial Operations CDD NORAM

When youre part of the team at Thermo Fisher Scientific youll do meaningful work that makes a positive impact on a global scale. Join 100000 colleagues who bring our Mission to life each day to enable our customers to make the world healthier cleaner and safer. Youll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.

Division Specific Information

The Clinical Diagnostics Division (CDD) provides innovative diagnostic solutions for select IVD market segments and has been a trusted supplier in the IVD industry for over 40 years. The division provides products for drugs of abuse testing therapeutic drug monitoring quality control sepsis diagnosis prenatal screening and more. Additionally the division provides advanced laboratory instrumentation and high-throughput laboratory automation equipment for use in a variety of laboratory settings. Products are offered through direct sales regional distributors and OEM partnerships.

The Sr Director Global Commercial Operations (GCO) NORAM is a senior level Commercial leadership position and a critical member of the GCO leadership team. This position works directly with the VP GCO and BU Leaders to develop and implement commercial strategies and drive long term growth and profitability for the North America region.

The leader in this position must be able to operate at both strategic and tactical levels to effectively develop and drive the NORAM growth strategy by identifying growth levers prioritizing and filtering opportunities to improve the full value chain within North America. The role must successfully build strong relationships across all business units and functional departments within the Division Group Corporate Development and strategic accounts organizations.

In particular as a subject matter expert in clinical diagnostics you will demonstrate your experience of external markets to better position a one Thermo Fisher Scientific offering in NORAM.

• Own and drive the NORAM commercial growth agenda aligning cross-business priorities (Biomarkers Niche Diagnostics Analyzers & Automation) to accelerate revenue expand market share and strengthen competitive positioning.
• Define and execute a multi-year regional commercial strategy setting clear growth vectors investment priorities and resource allocation to maximize long-term value creation.
• Lead scale and inspire a high-performing sales organization (50 team members)to consistently deliver against $100M revenue targets while building a strong leadership bench and performance culture.
• Serve as the senior commercial integrator across NORAM aligning Marketing Commercial Operations QA/RA and Communications to deliver a seamless customer-centric experience and drive Customer Allegiance Score (CAS) improvement.
• Champion enterprise-wide collaboration partnering with key functions (IT Portfolio Management PPI Pricing Finance Customer Service) and Thermo Fisher country/division leaders to unlock synergies and accelerate growth.
• Anticipate and shape market evolution synthesizing diagnostics industry trends customer needs funding dynamics and competitive intelligence to identify and act on high-impact growth opportunities.
• Provide strategic and analytical leadership across divisions including market sizing competitive benchmarking customer segmentation and financial modeling to inform executive decision-making.
• Translate financial insights into actionable growth plans partnering closely with Finance to identify value levers prioritize investments and build data-driven business cases.
• Instill a metrics-driven operating cadence leveraging data KPIs and continuous improvement principles to drive accountability execution rigor and sustained performance gains.
• Design and evolve an agile customer-centric commercial organization developing sales leaders and capabilities that deliver differentiated enterprise and workflow-based solutions.

Requirements

• 10 years of relevant experience in life sciences diagnostics or related technical industries
• Bachelors degree required preferably in diagnostics life sciences or other related field
• Leadership of Sales teams in health care environments preferred
• In vitro diagnostics (IVD) sales experience preferred

Knowledge Skills & Abilities

• Demonstrated impact building leading strategy and business development understanding and managing P&L metrics
• Illustrated examples of successful working in a global matrixed environment with ability to influence without authority
• Strong customer/quality orientation to effectively build and manage customer/partner relationships at the most senior level
• Demonstrated ability to understand analyze and assimilate complex issues draw accurate conclusions prioritize and formulate clear strategies and initiatives
• Strong critical thinking financial competence
• Outstanding role model leadership behaviors.
• Passionate leader seeking to advance organizational vision. Leadership presence with advanced interpersonal and facilitation skills. Capacity to influence empower and promote enthusiasm and practical process improvement through verbal written and presentation skills
• Track record of effectively driving a Sales results from a business and cultural standpoint
• Willingness to travel up to 75% both domestically and internationally as required

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:

• A choice of national medical and dental plans and a national vision plan including health incentive programs

• Employee assistance and family support programs including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy

• Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan

• Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits please visit: Experience:

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