Sr Learning Experience Designer

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

The Sr. Learning Experience Designer (LXD) is an individual contributor role within the LXSS Learning Experience Design career path. LXDs design learner-centric engaging and scalable learning experiences across digital and ILT/VILT modalities in collaboration with cross-functional partners. This role supports the development of high-quality accessible learning assets aligned to organizational goals and contributes to solution design (approach scope and recommended modality) for small-to-medium projects. LXDs manage their projects end-to-end across the design lifecycle partnering with specialists in media development and programming within agile squads to bring learning solutions to life.

Core Responsibilities

Learning Experience Design

• Design and develop engaging learning assets including eLearning microlearning job aids influencer videos and other digital content.
• Draft and structure ILT/VILT materials (e.g. facilitator guides participant guides job aids) with clear flow timing and practice opportunities.
• Apply instructional design principles and learner-centered methodologies (e.g. ADDIE/SAM) to translate business needs into learning experiences.
• Map learner journeys and define measurable objectives and behavioral outcomes that drive on-the-job performance.
• Ensure content meets standards for accessibility inclusion and branding; apply quality and content governance practices.
• Contribute to the responsible use of innovative tools and platforms including AI and digital solutions to accelerate iteration and enhance learning design.

Collaboration & Stakeholder Engagement

• Partner with business stakeholders SMEs and internal teams to gather requirements and co-design learning solutions.
• Participate in design sessions feedback cycles and team ceremonies to ensure continuous improvement.
• Collaborate with peers and cross-functional teams to deliver aligned and timely deliverables.

Project Support & Documentation

• Maintain accurate design documentation including solution approach storyboards scripts and timelines.
• Support lightweight solution design for Tier 2/small-to-medium projects by clarifying scope constraints and recommended modality with business partners and SMEs.
• Own the design workstream end-to-end coordinating with media/development partners managing review cycles and escalating risks appropriately.
• Support the QA process by reviewing and testing learning assets prior to deployment; ensure issues are logged and resolved.
• Design for maintainability by creating modular reusable content components and documenting assumptions for future updates.
• Participate in agile ways of working including scrums retrospectives and iterative sprints.

Learning Effectiveness & Continuous Improvement

• Apply feedback and learner data to iterate and improve learning experiences.
• Support measurement of learning outcomes in collaboration with the Learning Service Excellence team.
• Contribute to learning content curation (LXP) by structuring and maintaining pathways and recommendations that support ongoing performance.
• Contribute to insights and recommendations that support LXSS team performance and learner impact.

Additional Responsibilities

• Support special projects and strategic initiatives as assigned.

Qualifications

• Bachelors degree required; Masters degree in Instructional Design Learning Experience Design Education or a related field strongly preferred.
• Advanced English
• 23 years of relevant experience in instructional design learning experience design education or a related field (e.g. teaching training).
• Familiarity with instructional design models design thinking and learner-centered practices.
• Exposure to digital learning tools (e.g. authoring platforms AI translation tools video AI design & development tools) and platforms (e.g. LMS/LXP/LCMS) is highly preferred.
• Comfortable working with creative teams and digital ecosystems to bring ideas to life.
• Strong communication collaboration and organizational skills.
• Willingness to learn and grow within a high-performing team.

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