Security Operations Center (SOC) Analyst (Remote)
New Orleans, LA - USA
Job Summary
Who is Trace3
Trace3 is a leading Transformative IT Authority providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate Automate Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine California. We employ more than 1200 people all over the United States. Our major field office locations include Denver Indianapolis Grand Rapids Lexington Los Angeles Louisville Texas San Francisco.
Ready to discover the possibilities that live in technology
Come Join Us!
Street-Smart-Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the big picture. We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice -The Stuff it takes to be a Needle Mover
We get things done and drive results. We lead without a title empowering others through a can-do attitude. We look forward to the goal mentallymapping outevery checkpoint on the pathway to success and visualizing what the final destination looks and feels like.
Teamwork -Humble Hungry and Smart
We are humble individuals who understand how our job impacts the companys mission. We treat others with respect admit mistakes give credit where its due and demonstrate transparency. We bring the weather by exhibiting positive leadership and solution-focused thinking. We hug people in their trials struggles and failures not just their success. We appreciate the individuality of the people around us.
About the Role:
The SOC Analyst is responsible for monitoring detecting analyzing and responding to cybersecurity events and incidents. This role is critical to the Security Operations Centers mission to protect client environments by identifying threats minimizing risks and ensuring timely escalation and remediation of security incidents.
What Youll Do:
- Monitor security alerts and events from SIEM EDR IDS/IPS firewalls and other security technologies.
- Perform triage and analysis of security events to determine severity impact and root cause.
- Document and escalate incidents per defined incident response procedures.
- Execute initial containment and remediation steps based on defined playbooks.
- Maintain situational awareness of current threats and vulnerabilities.
- Provide detailed and accurate incident reports for clients and internal stakeholders.
- Collaborate with incident response threat intelligence and engineering teams for deeper investigations and response activities.
- Create and maintain knowledge base articles detection runbooks and escalation workflows.
- Participate in after-hours/on-call rotation if required.
Qualifications:
- Bachelors Degree from an accredited university or equivalent years of experience.
- A minimum of 2 years of experience in a SOC cybersecurity or IT security operations role.
- Familiarity with SIEM tools (e.g. Splunk Sentinel LogRhythm) EDR platforms (e.g. CrowdStrike SentinelOne) and general networking concepts.
- Understanding of common attack vectors (e.g. phishing ransomware lateral movement).
- Strong analytical investigative and problem-solving skills.
- Experience with ITSM systems (e.g. ServiceNow ConnectWise FreshService).
- Background in Managed Services Provider (MSP) or similar customer-facing IT support environment.
- Excellent written verbal and interpersonal communication skills
- High adaptability to change and a customer-first mindset.
- Strong documentation habits and a commitment to knowledge-sharing.
- Familiarity with frameworks such as NIST MITRE ATT&CK and CIS Controls.
- Participate in a scheduled on-call rotation to provide after-hours escalation support for critical incidents ensuring timely resolution and communication.
Estimated Pay Range
$58000 - $71000 USD
The Perks
- Comprehensive medical dental and vision plans for you and your dependents
- 401(k) Retirement Plan with Employer Match 529 College Savings Plan Health Savings Account Life Insurance and Long-Term Disability
- Competitive Compensation
- Training and development programs
- Major offices stocked with snacks and beverages
- Collaborative and cool culture
- Work-life balance and generous paid time off
Our Commitment
At the core of Trace3s DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership character and passion in all that we do.
Were committed to fostering an inclusive workplace where everyone feels respected valued and empowered to grow. We recognize that embracing diversity drives innovation improves outcomes fosters collaboration boosts teammate satisfaction and builds a more inclusive culture.
As an equal opportunity employer Trace3 bases all employment decisions based on individual qualifications merit and business requirements. We do not engage in discrimination on the basis of race color religion sex (including gender identity sexual orientation and pregnancy) national origin age (40 or older) disability genetic information or any other characteristic protected by federal state or local law.
Any demographic information provided is strictly voluntary kept confidential in accordance with Equal Employment Opportunity (EEO) regulations and will not be used in employment decisions including hiring promotions or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview please email.
***To all recruitment agencies:Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
Required Experience:
IC