Staff AmbassadorUsher (Hourly City Worker)
Thousand Oaks, CA - USA
Job Summary
Description
Position Highlights:
- Work in a flexible adaptable and customer-focused environment.
- Join a supportive and collaborative team.
Excellent opportunity to work in a dynamic theatre complex at the Bank of America Performing Arts Center. The City is currently accepting applications for several part-time hourly Staff Ambassador (Usher) positions in the Cultural and Community Services Department
Job Video Link URL:of DutiesPrimary responsibilities:
- Assist with locating seats ticket-taking and patron relations
- Provide clear pleasant and courteous communication to patrons promoters and co-workers
- Resolve patron complaints
- Assist school children in loading/unloading in/out of buses and theatre complex
- May assist in the training of volunteer usher staff
Typical Qualifications
The ideal candidate should possess:
- Two years experience working as an Usher in a performing arts center
- The ability to communicate effectively with patrons and coworkers
- The ability to remain calm in pressure-filled situations
- The ability to be a team player who works well with others is motivated and provides excellent customer service
- Basic first aid skills
- A high school diploma or GED equivalent
The successful candidate will report to the House Supervisor and work approximately 15 to 20 hours per week including days nights weekends and holidays.
Special Requirements: Must be able to stand and/or walk for extended periods. Will work outdoors in varying weather conditions. Must be able to lift up to 30 pounds and go up/down stairways under various lighting conditions.
Core Competencies
- Flexible/Adaptable
- Problem Solver/Creative Thinker
- Customer-Focused
Supplemental Information
FILING DEADLINE: Open until filled. Nextreview date: Friday May 15 2026. Applications and supplemental questions will be reviewed on an on-going basis and candidates are encouraged to apply by Friday May 15 2026. Please note: the recruitment may close without notice at any time.
SUPPLEMENTAL QUESTIONNAIRE: Applicants are required to complete the Supplemental Questionnaire. This will be used throughout the process to assist in determining each applicants qualifications for the position.
Information about the City can be found on our website at .gov.
For additional information or questions please contact staff in the Human Resources Department at .
REASONABLE ACCOMMODATION- The City of Thousand Oaks makes reasonable accommodation to the disabled. Individuals with disabilities needing accommodation in order to participate in the selection process must inform the staff of the Human Resources Department of the City of Thousand Oaks in writing no later than the final filing date. Applicants requesting an accommodation should document the request including the type and extent of accommodation requested to participate in the selection process and/or perform the duties of the job for which applied.
Veterans Preference- In order to qualify for Veterans Preference a Form DD214 or other acceptable proof of service must be submitted by the filing deadline. Any veteran who has successfully completed all phases of a selection process for employment with the City shall be granted a final interview regardless of his or her ranking on the eligibility list providing he/she meets the criteria for an eligible veteran.
The provisions of this announcement do not constitute a contract expressed or implied and any provisions contained in this announcement may be modified or revoked without notice.
Recruitment Contact
Contact phone:Required Experience:
Staff IC