Social Work Intern, 2-1-1

United Way Of Summit & Medina

Job Location:

Akron, OH - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Social Work Intern 2-1-1 (Summer/Fall or Spring/Winter - Unpaid)

PURPOSE OF POSITION: To assist individuals seeking services through 2-1-1 in navigating available community resources.

ESSENTIAL JOB FUNCTIONS:Community Resource Navigation: Receives and responds to incoming 2-1-1 calls individuals families and community organizations seeking assistance. Collects basic data on the caller provides appropriate referrals to available services and documents all demographic information unmet needs and referrals provided. Completes screening and appointment scheduling as appropriate.

QUALIFICATIONS:

Knowledge of human services field preferred
Experience and interest in providing excellent customer service required.
Ability to navigate between and utilize a variety of computer applications simultaneously.
Flexible and adaptable to organization scheduling requirements.
Competent in MS Office products.
Commitment to advancing diversity equity & inclusion.
Commitment to excellence and passion for the mission of United Way of Summit & Medina.

COMPETENCIES & SOFT SKILLS:

Initiative
Relationship-Oriented
Teamwork and Collaboration
Mission-Focused
Professionalism
Change Management
Performance Improvement

OTHER REQUIREMENTS:

Ability to pass pre-employment testing including background check drug and alcohol screen.
Valid driver license and proof of insurance. Access to reliable insured automobile to be used for work-related travel in Summit & Medina County area.
Less than 5% of Travel

UWSM is committed to building and sustaining a workplace that represents our community in all its richness and us to make a difference!

If you require alternative methods of application or screening please reach out to United Way of Summit & Medina direct by calling our main line: .

Required Experience:

Intern

Social Work Intern 2-1-1 (Summer/Fall or Spring/Winter - Unpaid)PURPOSE OF POSITION: To assist individuals seeking services through 2-1-1 in navigating available community resources.ESSENTIAL JOB FUNCTIONS:Community Resource Navigation: Receives and responds to incoming 2-1-1 calls individuals famil...