Branch Administrator Port Elizabeth
Port Elizabeth - South Africa
Job Summary
Position Title: Branch Administrator
Department: Branch / Sales Support
Reports To:RegionalManager
Location: Port Elizabeth
Employment Type: Full-Time
Role Purpose
The Branch Administrator supports the efficientdaytodayoperation of the branch by providing administrative operational salesand coordination support to theRegional andBranch Managers sales team and other internal departments. This role ensures that administrative processes run smoothly deadlines are met compliance standards are upheld and the branchmaintainshigh service levels internally and externally.
Key Responsibilities
ContractandLead Management
- Capture verify and issue leads for contracts to besubmittedtothe relevant departments.
- Verify staff leads and prepare monthly payment schedules for lead payouts.
Sales Administration
- Collate and capture daily and weekly rep feedback on the system.
- Manage sales reps diaries including rescheduling appointments whenrequired.
- Compilemonthtodateand pending reports for progress and management meetings.
Branch MeetingsandReviews
- Minutetakingfor branch reviews andregularbranchmeetings.
- Prepare monthly and quarterly PowerPoint presentations for reviews.
MarketingandEvents
- Arrangebranchlevelmarketing campaignswith Marketing Department.
- Coordinate quarterly and annual awards functions for the branch.
HRandPayroll Support
- Prepare andsubmitmonthly attendance registers to payroll.
- Maintainaccuratetimekeepingrecords for all staff within the department.
- Maintain Leave records load leaveformsfor the branch employees
- Load incentives asrequiredfor sales and technical departments
- Loadmanpowerrequisition requests through the HR Management system
- Load terminations through the HR Management system
ProcurementandVendor Management
- Source and load new vendors for procurement purposes.
- Manage vendor invoicing and payments includingsubmittingrequisitions.
- Use the company Procurement System to manage the above.
Reporting & Data Management
- Collate daily and monthly statistics for management upon request.
- Maintainaccurateadministrative and operational records across all branch functions.
Communication & Support
- Handle all incoming calls and attend to queries from management reps clients and other internal departments.
- Support the Branch Manager with administrative operational and reporting tasks.
- Ensure overall branch compliance with internal procedures and company standards.
EHS and Infrastructure Maintenance
- EHS Inspections to be completed asrequiredon the Company EHS System
- EHS meetings to be attended
- Manage relationship with Body Corporate to ensure the building ismaintained.
GeneralandAd Hoc
- Provide administrative support whererequiredto ensure uninterrupted branch operations.
- Undertake ad hoc duties as assigned by the Branch Manager or leadership team.
Key Competencies
- Strong organizational andtimemanagementskills
- Excellent communication and interpersonal skills
- High attention to detail and accuracy
- Ability to multitask and work under pressure
- Strongproficiencyin Microsoft Office (Excel Word PowerPoint)
- Professionalserviceorientedattitude
- Ability tomaintainconfidentiality and handle sensitive information
NOTE:
The job description is a guideline of key performance areas but does not limit your activities to the contentherein. Your role is to continuously add value to our company and carry out any reasonable instructions from management thus ensuring that all teams meet companyobjectives.
We reserve the right not to make an appointment to any advertised position. Whilst preference isgiven to existing employees at all timesand the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which weparticipate.
Should you not be contactedregardingthis position within 10 working days from the closing date please regard your application as unsuccessful.
Required Experience:
Unclear Seniority
About Company
Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation.