Regional Sales & CS Operations Manager (mfd)
Job Summary
At Statista were all about facts and data for we are the worlds leading business data platform. By providing reliable and easy-to-use data as well as various data analytics products and services we empower people worldwide to make fact-based decisions.
Founded in Hamburg in 2007 we have quickly grown into a global company with offices in major cities such as London New York Berlin and Tokyo. And we still have a lot of plans. Our constant growth does not only prove our success but also keeps creating new development and career opportunities for our employees.
We value and celebrate our diverse culture. You are welcome here for who you are no matter where you come from what you look like or whether you prefer bar graphs to pie charts. Your story matters keep writing it as part of our team.
Are you ready to join us
The Role
Take ownership of sales and CS reporting across the EMEA region build and maintain dashboards track pipeline health and translate data into clear recommendations that help our revenue teams make better decisions faster.
Work closely with Sales and Customer Success leadership to design and improve the processes that keep deals moving and customers retained - from lead handoff to renewal you will be the person who makes the machine run smoothly.
Dig into the numbers that drive our GTM performance - conversion rates churn signals expansion trends - and turn your analysis into concrete actions that the wider team can execute on.
Take responsibility for the day-to-day health of our CRM (Salesforce) and tooling (CTI & Meeting Intelligence) identifying gaps driving adoption and making sure the data our teams rely on is accurate and actionable.
Requirements
Bachelors degree in Business Administration Economics Finance Data Analytics or a related field
35 years of experience in Sales Operations Revenue Operations or CS Operations within a B2B or data-driven organization
Strong analytical foundation - proven ability to build reports interpret GTM performance data and turn findings into actionable recommendations; experience with BI tools (Tableau Looker Power BI or similar) is a plus
Hands-on experience with CRM platforms (Salesforce preferred) and tooling; a track record of driving adoption and improving data quality
Demonstrated experience identifying process gaps and leading operational improvements across revenue or customer-facing workflows
Exceptional communicator with the ability to influence without authority build trust across functions and thrive in fast-changing ambiguous environments - bringing structure and calm where there is none.
What we offer
In addition to our great team culture and our shared goal of empowering people with data there are many other things that make Statista a great place to work! Join us and benefit from:
Work from abroad up to 30 calendar days a year
Hybrid work and flex-time
International team and social events
Subsidized urban mobility and access to fitness and wellness options
Free access to Langdock and all its amazing functionalities
Career & training opportunities
Attractive locations and modern offices
Mental health support with OpenUp
Some of the benefits listed here apply only to the German entity and to Junior-level roles or above.
Required Experience:
Manager
About Company
Find statistics, consumer survey results and industry studies from over 22,500 sources on over 60,000 topics on the internet's leading statistics database