FLEX Senior Manager, Select + Midscale Brand Management
Bethesda, MD - USA
Job Summary
This is a temporary position.
JOB SUMMARY
The Flex Senior Manager Select & Midscale Brand Management is a member of the Select & Midscale brand management team which encompasses brands like Courtyard Aloft AC Hotels Element Four Points Series by Marriott and City Express. This role will primarily be focused on supporting brand strategy as well as monitoring and maintaining brand health with a focus toward growth. The Flex Senior Manager will be responsible for supporting Select and Midscale category positioning projects guest experience programming strategy brand strategy and differentiation work and collaborating with key stakeholders across the enterprise to activate brand strategy.
The ideal candidate will demonstrate deep knowledge of brand strategy and development products and processes and keep up-to-date technically applying new knowledge to the job. They will also be highly collaborative able to work effectively with diverse groups of stakeholders and partners. This role will require excellent communication and project management skills including the ability to manage multiple projects and priorities simultaneously.
The successful candidate will have the opportunity to solve problems drive significant change and innovation within the brand and work with a highly motivated and dynamic team.
CANDIDATE PROFILE
Education and Experience
Required
- Bachelorsdegree from an accreditedcollege oruniversity inBusiness Administration Marketing or related major
- Fiveor more yearsrelevant professionalexperience inbrand operations or related functiondemonstratingprogressive career growth and a pattern of exceptional performance.
- Hospitality and/or brandmanagementexperience
- Project management experience
- Experience with advanced presentation skills
- Demonstrated ability to deliver results under difficult conditions particularly when faced with complexity and ambiguity.
- Proven ability to lead complex projects and manage multiple priorities in a fast-paced environment.
Preferred
- Prior Marriott experience
CORE WORK ACTIVITIES
Brand Strategy & Multi-Year Planning
- Supports the development of a compelling and differentiated brand strategyleveragingthe brands consumer competitive and other stakeholder profiles and needs.
- Identifiesand executes new initiatives and projects for the brand to pull through strategy for the designated brand.
- Creates project plans guides and engages respective project teams throughout the project from kick off to implementation
- Informs business strategies plans and initiatives with relevant consumer and market trend data Strategy Execution
- In partnership with the brand service programs and the brand talent organization supports the brand-specific direction of the talent strategy service cultureprogramsand training tools as well as talent strategy recruitment resources and processes.
- Partners with theGlobal Marketing organization on the development of customer facing brand communications brand voice / collateral development photography etc.
- Supports brand approach to experiential marketing and global brand partnerships with the brand marketing team and discipline experts. Represent the brand for external media opportunities.
- Defines and develops compelling brand promotions in partnership with the brand marketing team that can be executed globally to drive revenue and PR buzz.
- Leads brand experience projects to drive brand differentiation and preference. Supports the development of brand proof points and related resources in partnership with the global operations team
- Partners with owner - franchise services organization to further drive owner satisfactionownercommunicationand support building a competitive value proposition for owners and franchisees to drive growth for the brand
Product and ServiceSupport
- Sustainsand refreshesexisting productsand services.
- RespondstoContinentor other stakeholderquestions around new and existing programsplatformsand initiatives.
- UpdatesMarriott Global Source (MGS) withnew or refreshed content.
- Createsalignment and document new product and service standards.
- Providestechnical and tactical operational designonexisting projects.
- CreatesJob Aids to support new refreshedor existing programs or initiatives.
- Collaboratescloselywith other cross-functional teamsincluding Design.
- Usessystematic processes to solveoperational challenges.
- Thinksabout neworimprovedprograms or initiativesthat will create value.
- Supports the brand in developing content for all brand meetings conferences brandcalls with hotels.
- Developsnew or revise existing brand resources as needed for brand initiatives to ensure materialsrepresentthe brands image and can be executed by the hotel teams.
Support annual processes
- Providescontent feedback and updates as needed for Brand Standards Audit (BSA)/MI Health Check.
- Providesupdates and input to Operations Standards.
- Serves asthe liaison between brand operations brand marketing digital and social media as needed.
- Providesopeningssupport to new properties coming into our system.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more