Senior Product Manager — Intelligent Service Management

Matrix42

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profile Job Location:

Bucharest - Romania

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

Your mission

Own the vision strategy and roadmap for intelligence and analytics within Matrix42s service management platform. This is a high-ownership role at the intersection of service management expertise analytical product thinking and modern AI.

What youll do
  • Own the intelligence & analytics roadmap end-to-end
  • Define success metrics and build ROI narratives for IT leaders and decision-makers
  • Drive validation through prototyping and rapid experimentation
  • Shape self-service analytics experiences configurable dashboards portals guided workflows
  • Collaborate with engineering data product marketing UX and go-to-market teams
  • Engage directly with enterprise customers and partners to shape direction

Your profile

  • Experience in ITSM/ESM or service management software
  • Strong analytical mindset with background in analytics BI or data-driven products
  • Practical AI/ML exposure and a prototyping-first approach
  • Customer-facing product management experience in enterprise SaaS
  • Ability to communicate across C-level sales and engineering stakeholders
  • Familiarity with service management platforms and self-service design
Location: Europe Remote - (Germanyor Romania are preferred)

Why us

This is a great opportunity to contribute to the future of a leading Service Management software vendor and drive innovation in a cloud-first AI-powered ecosystem. If you have the technical expertise architectural vision and collaborative mindset to make an impact wed love to hear from you!
By using our platform customers can manage IT and business processes assets endpoints and identities for improved productivity agility security and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes we digitalize and automate our customers everyday tasks. Join our diverse team of 600 professionals spread across Europe.
Our culture is built on strong values with customer success as our top priority. We support your personal and professional growth helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and personal life.

Our Benefits

We could start by mentioning the fundamentals 30 vacation days flexible self-managed working hours and a hybrid setup that supports remote work. But what truly sets this role apart is the opportunity to be part of a distinct European growth journey shaping the European choice in Service Management that is a trusted and loved player in the market while contributing to a company that is scaling with clear purpose ambition and customer focus.

Your contact person

Send us your application IN ENGLISH including your salary requirements and earliest possible starting date directly through our online portal via the APPLY NOW button. If you have any questions please do not hesitate to contact Diane Djongoue.

We would like to inform youthat MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system because of the currently valid EU data protection regulations.

We are an equal opportunity employer. We welcome applications from all genders and do not discriminate on the basis of gender gender identity age disability ethnic origin religion or belief or sexual orientation.

About us

Our ambition is to be the European choice in service management!

By using our platform customers can manage IT and business processes assets endpoints and identities for improved productivity agility security and employee experience. By enabling digital working environments and IT self-service through holistic integration and automated processes we digitalize and automate our customers everyday tasks. Join our diverse team of 600 professionals spread across Europe.

Our high performers culture is built on strong values (We love customers Make it happen Better every day With respect) with customer success as our top priority. We support your personal and professional growth helping you reach your full potential through personalized goals. Join us on a journey where you can thrive in both your career and life.


We are committed to building an inclusive and diverse workplace and we welcome applications from all individuals regardless of gender age disability ethnic or social origin religion or belief sexual orientation or identity.

Required Experience:

Senior IC

Your missionOwn the vision strategy and roadmap for intelligence and analytics within Matrix42s service management platform. This is a high-ownership role at the intersection of service management expertise analytical product thinking and modern AI.What youll doOwn the intelligence & analytics roadm...
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Our ambition is to be the European choice in service management! By using our platform, customers can manage IT and business processes, assets, endpoints, and identities for improved productivity, agility, security, and employee experience. By enabling digital working environments and ... View more

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