Platform Support Team Leader

At a Glance

• Work type:35 Hours per week Hybrid Flexible working arrangements
• Salary:$146 512.94 12% superannuation
• Employment type:Up to 6 month full time term contract.
• Closing date:9pm Sunday 24 May 2026

The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council their partners and community have a once-in-a-generation opportunity to shape the Citys future and ensure it is culturally socially environmentally and economically sustainable.

About the role

This role is responsible for leading the Platform Support Specialist to ensure the secure stable and innovative operations of Councils Infrastructure and Cloud platforms.

The team will take a strong Customer Service orientated approach to its operations and support of the business. This position spans multiple platforms and projects providing technical governance including alignment to strategy and business outcomes.

On a daily basis you will:

• Lead the design and delivery of enterprise technical solutions in collaboration with stakeholders and suppliers.
• Drive strong stakeholder engagement and customer-focused service across ICT and Council.
• Manage and maintain technical platforms to ensure security compliance and fitness-for-purpose.
• Oversee governance and compliance with ITIL change management and cyber security standards (including Cyber 8).
• Lead and develop the team while supporting projects continuous improvement automation and issue resolution.

About You

The successful candidate should have 6 years relevant IT industry experience with at least 3 years in a highly technical role leading a team.

You will also bring:

• Tertiary qualifications in Information Technology or accepted experience combined with relevant certifications.
• Relevant vendor qualifications associated with technical platforms.
• ITILv4 or later certification and knowledge.
• 5 years experience in a complex IT infrastructure environment incorporating

• Strong Cyber Security awareness and understanding.

Whats on offer

We are offering a full-time term contract for up to 6 months with an attractive remuneration from $ 146512.94 plus 12% superannuation.

In addition City of Parramatta also offer excellent employee benefits which include:

• A range of flexible work arrangements including hybrid WFH arrangements
• Central Parramatta location (Public transport at our door discounted parking)
• Significant leave benefits (up to 12 days flexi-time 3 additional leave days at Christmas 15 days sick/personal leave 2 days health and wellbeing leave per year)
• Learning and development opportunities
• Health and Wellbeing programs (Fitness Passport flu shots etc.)

Want to know more

Further information regarding the requirements of this role can be found in the attached Position Description.

Review our Values Flyerwhich outlines Councils core values and behaviours.

Alternatively for a confidential discussion please contactSarang Vengurlekar on email

How to apply

Candidates MUST apply online.

Please attach a Cover Letter addressing the requirements of this role.

Applications close 9pm Sunday 24 May 2026and will not be accepted through any other medium.

This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.

The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.

Inclusion Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills experiences and backgrounds. We invite candidates of all ages people with disability Aboriginal and Torres Strait Islander Peoples women ADF veterans LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive barrier-free recruitment process and supportive workplace.

Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding visas may be considered for Casual or Term contracts subject to their visa work conditions.