Sr Analyst IT Operations

Job Description:

The Storage Administrator / Engineer will be responsible for leading the design implementation administration and support of enterprise storage solutions. This role focuses on managing and optimizing Dell EMC storage technologiesincluding ECS PowerScale (Isilon) and EMC Cloud Storageto ensure high availability data integrity performance and scalability across the organization. The ideal candidate will also lead data protection and replication activities leveraging Zerto ViperSRM and other storage management tools.

KEY RESPONSIBILITIES:

  Lead day-to-day administration and lifecycle management of Dell EMC storage arrays including ECS PowerScale (Isilon) and Cloud Storage platforms.

  Configure and maintain NFS shares quotas snapshots and access control lists.

  Monitor capacity performance and health using ViperSRM and other enterprise monitoring tools.

  Ensure storage systems are compliant with corporate standards SLAs and security policies.

  Manage Zerto replication and Virtual Protection Groups (VPGs) for critical workloads and Data Protection & Replication.

  Develop and maintain disaster recovery strategies and replication topologies across data centers and cloud environments.

  Validate and test DR readiness periodically to ensure business continuity.

  Collaborate with architects and application teams to design scalable storage solutions that meet performance and resilience requirements.

  Evaluate new storage technologies and recommend upgrades or improvements to existing infrastructure.

  Automate storage provisioning reporting and operational tasks using scripts or management APIs.

  Performance Tuning & Troubleshooting and identify and resolve storage bottlenecks NFS latency issues and replication failures.

  Proactively analyze capacity trends and plan for future expansion.

  Coordinate with vendors (Dell EMC Zerto) for advanced troubleshooting and support cases.

  Serve as the technical lead for the storage team mentoring junior administrators and ensuring consistent operational excellence.

  Work closely with Infrastructure Cloud and Backup teams to align storage strategies with organizational goals.

  Maintain detailed documentation SOPs and architectural diagrams.

QUALIFICATIONS:

  Education: Bachelors degree in Computer Science Information Technology or related field (or equivalent experience).

  Experience: 8 years in enterprise storage administration with 3 years in a lead or senior capacity.

  Dell EMC ECS PowerScale (Isilon) and Cloud Storage.

  NFS SMB Replication Snapshots Quotas.

  ViperSRM for storage monitoring and reporting.

  Zerto replication and VPG management.

  Familiarity with SAN/NAS technologies and data migration best practices.

  Knowledge of automation (Python PowerShell or Ansible) preferred.

Preferred Certifications:

  Dell EMC Technical Certifications (e.g. EMCSA EMCTA or PowerScale Specialist).

  Experience integrating on-premises storage with public cloud (AWS Azure or GCP).

  Understanding of data protection compliance and retention policies.

  Strong communication and documentation skills.

Soft Skills:

  Strong analytical and problem-solving abilities.

  Excellent communication and cross-functional collaboration skills.

  Leadership and mentoring capability.

  High attention to detail and commitment to service reliability.

Qualifications :

What Were Looking For: 

• Demonstrated a growth mindset by staying curious and continuously learning embracing challenges and improving themselves.
   

Additional Information :

Dont meet every single requirement At Mattel we are dedicated to an inclusive workplace and a culture of belonging. If youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:
We embrace a flexible work model designed to empower a culture of growth optimism and wellbeing where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility our focus is to optimize performance and drive connection for moments that matter.

Who We Are:
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands including Barbie Hot Wheels Fisher-Price American Girl Thomas & Friends UNO Masters of the Universe Matchbox Monster High MEGA and Polly Pocket as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys content consumer products digital and live experiences. Our products are sold in collaboration with the worlds leading retail and ecommerce companies. Since its founding in 1945 Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattels award-winning workplace culture has been recognized by Forbes Fast Company Newsweek Great Place to Work TIME and more.

Visit us at  is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

Remote Work :

No

Employment Type :

Full-time