Client Care Services Assistant

UE03: 24729 - 25804 per annum pro rata.

CMVM / R(D)SVS Hospital for Small Animals.

Part Time - 7 hours per weekSunday 9am-5pm.

Fixed term contract - 6 months.

Unlocking your career. Be part of something bigger.

Make a meaningful impact

Join theUniversity of Edinburgh andyoullbe making a difference to everything around you. Be part of something bigger whereyoulldo meaningful work grow and progress be rewarded and recognised and benefit from our strong commitment to your wellbeing. There are so many reasons to join us.

Professional Services

The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of Professional Services we support the Universitys research and teaching offering many career and role specialisms.

We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast-paced environment you will be part of a friendly supportive team whose emphasis is on delivering high level client care from the moment our clients contact the veterinary clinics.

The Opportunity

This is a varied and interesting post responsibilities include assisting new clients in their referral journey booking appointments for clinical services dealing with telephone and email queries from clients and referring veterinary surgeons managing paperwork scanning and ensuring a tidy and professional appearance in areas of responsibility which will ensure the provision of gold standard customer care.

People have always been at the heart of our work. As part of the University you are a part of our community. We are looking for people with drive determination and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful/personalised flexibility for you.

A career with us has a range of other benefits that can be tailored to your lifestyle:

• Good salary/pay rates
• Excellent benefits and support
• Variety every day

This post is 7 hours per week Sunday 9am-5pm.

View the full job description(opens in a new browser tab)

As a valued member of our team you can expect:

• An exciting positive creative challenging and rewarding place to work.
• To be part of a diverse and vibrant international community.
• Comprehensive Staff Benefits including generous annual leave entitlement a defined benefits pension scheme a wide range of staff discounts family-friendly initiatives and flexible work options. Check out the full list on ourstaff benefits page(opens in a new tab) and use our reward calculator to discover the value of your pay and benefits.

Championing equality diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions actively promoting LGBT equality.

We welcome applications from all qualified candidates. This role would particularly suit a Veterinary Student.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on ourright to work webpages(opens new browser tab)

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

How to apply

Please include the following documents in your application:

- CV

- Cover letter

Key dates to note

The closing date for applications is 25 May 2026.

Unless stated otherwise the closing time for applications is 11:59pm UK time. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browsers local time zone.

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