Middle Software Engineer – AI Voice Systems (PythonTypeScript)

• Develop and maintain services ensuring clean testable well-documented code
• Build and improve APIs and services orchestrating agent workflows across LLM/TTS/STT vendors
• Implement resilient patterns for external provider calls (retries timeouts fallbacks rate limits circuit breaking)
• Integrate with CRMs and telecom providers enabling bi-directional sync and workflow triggers
• Maintain internal abstractions/adapters for consistent and extensible integrations
• Work with MongoDB and Aurora for data storage and relational guarantees
• Use RabbitMQ for asynchronous workflows and Redis for caching and ephemeral state
• Participate in migration planning from Docker ECS to Kubernetes
• Contribute to CI/CD improvements deployment safety and observability
• Engage in incident response and operational reliability improvements

Qualifications :

• 3 years of backend engineering experience with hands-on ownership of production services
• Strong proficiency in Python
• Good understanding of backend engineering fundamentals: APIs data modeling and basic distributed systems concepts
• Willingness to work with TypeScript or eagerness to learn it
• Experience with Docker and containerized services
• Practical experience with MongoDB or a relational database such as PostgreSQL / Aurora
• Understanding of basic schema design and query optimization
• Familiarity with messaging systems such as RabbitMQ or similar tools
• Experience with Redis for caching rate limiting or ephemeral state
• Strong debugging skills
• Interest in operational topics: logging monitoring service reliability
• Proactive communication and ability to take a well-scoped problem and drive it to completion
• Ability to work in a small team with direct customer communication

WILL BE A PLUS

• Experience with real-time systems: telephony WebSockets streaming low-latency pipelines
• Familiarity with vendor orchestration patterns: fallback routing provider selection
• Any Kubernetes experience even in dev/staging environments
• Exposure to security/compliance concepts: SOC 2 secrets management audit trails
• Experience with AI/LLM TTS/STT or voice-related systems

Additional Information :

PERSONAL PROFILE

• Proactive and ownership-driven mindset
• Enjoys solving complex integration challenges
• Interested in cutting-edge AI voice systems
• Strong problem-solving skills
• Effective communicator in distributed teams

Remote Work :

Yes

Employment Type :

Full-time