Resource Specialist
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Job Location:
Jacksonville, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Department
Office of the Dean of Students Care Services-OPSCompensation
Position Summary
The Resource Specialist supports the administration coordination and growth of the Nesting Place program which assists students experiencing housing insecurity and other significant resource-related challenges. This position provides direct student support through application review scholarship and program monitoring benefit eligibility guidance and connection to campus and community resources.
The Resource Specialist ensures compliance with evolving legislative and institutional requirements related to student eligibility and support programs while maintaining accurate records tracking outcomes and assisting with program assessment and reporting. This role requires a student-centered professional with strong case management organizational and collaborative skills who can effectively support students navigating complex personal and financial circumstances.
Essential Responsibilities
- Review and process Nesting Place applications and supporting documentation in accordance with institutional policies and updated legislative requirements.
- Assist with determining student eligibility for program participation scholarships and related support services.
- Monitor student participation scholarship status and ongoing program compliance requirements.
- Provide individualized support and resource navigation to students experiencing housing insecurity financial hardship or other basic needs concerns.
- Connect students with campus departments and local community agencies for housing food assistance healthcare transportation public benefits and additional supportive services.
- Maintain accurate and confidential student records case notes and program documentation.
- Track program utilization student engagement and outcomes to support reporting and assessment efforts.
- Collaborate with university departments and external community partners to strengthen referral networks and coordinated student support efforts.
- Assist with outreach initiatives presentations and educational efforts related to basic needs resources and Nesting Place services.
- Support the development and implementation of operational procedures to maintain compliance with changing state and institutional regulations.
- Participate in divisional committees trainings and professional development opportunities related to student support and care services.
- Provide crisis response support and appropriate referrals as needed.
Knowledge Skills and Abilities
- Knowledge of student support services case management principles and resource referral practices.
- Ability to interpret and apply policies procedures and legislative requirements.
- Strong organizational skills with attention to detail and ability to manage multiple priorities.
- Effective interpersonal communication and collaboration skills.
- Ability to work with students experiencing crisis housing instability or financial hardship with empathy and professionalism.
- Experience maintaining confidential records and handling sensitive information appropriately.
- Ability to develop partnerships with campus and community stakeholders.
Required Qualifications
Statement(s) of Understanding
This position requires a background conjunction with the Universitys policy this position may also require a credit check.
The holder of this position is designated as a Responsible Employee pursuant to their role under Title IX. Therefore the incumbent must promptly report allegations of sexual misconduct sexual violence and child sexual abuse by or against any student employee contractor or visitor to the Universitys Title IX Administrator or any divisional Title IX Coordinator
This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in - person training session. For more information concerning training or CSA designations please contact the Clery Act Compliance Manager at or
Equal Opportunity
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our building this environment we strive to attract students faculty and staff from a variety of cultures backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information race color religion age sex disability marital status national origin or veteran status in any educational employment social recreational program or activity that it addition UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.
Carnegie
UNF is a Carnegie Community Engaged Institution. This designation celebrates the Universitys collaboration with community partners from the local to the global level. It reflects UNFs mission to contribute to the public good and prepare educated engaged citizens.
Required Experience:
IC
