Guest Service Ambassador

As a receptionist you will be reliable flexible honest and a strong ambassador for both Portico and our Client. You will have the chance to use your previous experience in a 5-star service environment to positively engage with clients and other stakeholders ensuring they receive a seamless service experience. You will be cross-trained and rotate between 6 reception desks and support with floor checks Switchboard meeting and greeting visitors/clients dealing with room bookings and hospitality requests and supporting with events. 

Salary: 33 496

Mon- Friday shift pattern 40 hours a week / 7 am - 4 pm  or 8 am - 5 pm based on the business needs

Qualifications :

    Experience in the corporate sector is essential 
     Ideally familiar with room reservation operations 
    Immaculate personal presentation with a genuine smile
    Easily engages in conversation and develops rapport with others
    Drive for and ability to comply with high standards
    Pays attention to detail
    Intuitive  and interested in other people
    Flexible and adaptable to respond to differing client needs
    Enthusiastic and motivated to deliver great service
    Organised and able to prioritize work activity
    Able to work under pressure and to tight deadlines with a good eye for detail.

Additional Information :

Whats in it for you

• Excellent holiday allowance
• Pension contributions
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees providing counselling & information services.
• Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.

Remote Work :

No

Employment Type :

Full-time