(Senior) Project Manager Digital Event & Guest Management (fmd)

Your opportunity as (Senior) Project Manager - Digital Event & Guest Management (f/m/d)includes the efficient and successful planning development implementation and execution of digital guest and event management solutions across a wide range of projects and events. You will be part of a specialized team that forms a solid foundation for multiple projects within our agency by deploying multifunctional event management software solutions. Our service portfolio includes web-based guest management tools guest apps and ticketing software for renowned partners such as adidas and Schaeffler.

You will actively

• Communicate. You are the main point of contact for internal and external stakeholders and are responsible for the efficient and successful integration and development of the tool within projects. You gather all required requirements and provide consultancy to identify the most suitable digital solution.

• Manage the tool. You collaborate closely with internal teams and key stakeholders (Hospitality Corporate Communications Graphics Brand Experiences etc.) to set up and configure the event management tool including websites registration forms designs and email communications. You create customized frontend layouts tailored to client needs (strong HTML/CSS skills are required).

• Coordinate. You oversee the successful integration and development of the tool across projects and events ensuring adherence to timelines and budgets. You implement end-to-end processes within the software from briefing through go-live.

• Empower. You foster collaboration across people ideas and platforms by championing innovation and enabling teams to deliver high-quality impactful results.

• Optimize. You continuously improve project development and rollout processes by streamlining workflows enhancing timelines and ensuring operational excellence.

• Share. You maintain datasets and create high-quality reports insights performance metrics and best practices to build knowledge drive continuous improvement and support strategic decision-making.

• Enhance. You improve the member and guest experience by identifying opportunities for personalization engagement and seamless integration across digital touchpoints.

• Manage clients. You develop concepts and strategies in close collaboration with clients ensuring solutions are aligned with their objectives and deliver measurable value.