Local IT Technician (fmd)

As our new Local IT Technician (f/m/d) at Ubisoft Mainz you are responsible for delivering support for the local site employees. You enable production to deliver great games via your superb IT service to enrich players lives. 

What you will do: 

    Offer on-site and remote support to end users within the local responsibility
    Incidents and Requests management
    Manage local infrastructure (servers and network) where required
    Ensure approved security best practices and policies are being applied 
    Provisioning and maintaining the employees work environment
    Interact with external vendors regarding support requests
    Strive to continually improve IT policies and processes
    Provide support for events & meetings
    Support employees during equipment moves
    Maintain the IT asset inventory
    Build and update documentation

Qualifications :

What you bring:

• Relevant education in Information Technology or equivalent experience
• 2 years of experience in technical support to end users (Workstations Laptops Smartphones)
• Excellent knowledge of Microsoft operating systems Microsoft Office suite
• Good knowledge of networking cabling
• Good dexterity and ability to perform manual labor
• Good knowledge of SCCM Active Directory
• Great sense of customer service
• Team spirit good listening communication and organizational skills
• Good English skills (spoken and written)

Nice to have:

• Linux knowledge
• Knowledge of multimedia equipment
• Scripting ability (batch files PowerShell)
• Mac OS X knowledge
• MCSE MCSA or MCP certification
• Knowledge of agile methodologies

What to send our way:

• Your CV highlighting your education experience and skills.
• A cover letter including your earliest starting date expected salary and why you would like to join us.

Please note that we are unable to provide visa sponsorship for this role. Candidates must have valid work authorization in Germany.

Additional Information :

What we offer:

• Relocation support: We offer financial support in form of a cash allowance and assistance with accommodation search.
• Ubisoft Blue Byte Academy: We offer multiple opportunities for you to discover your full potential and develop yourself in various areas. Guest speakers from the industry workshops and access to our training and development platform as well as to our in-house library
• Discounted and free games: Discount on employee game orders & free Ubisoft games on Ubisoft Connect 
• Monthly Mobility Budget: 80 per month that can be used on bicycle lease parking spot rental or public transportation ticket 
• Up to 350 childcare support per child per month 
• Company Pension Scheme: We offer an attractive company pension scheme 
• Gym subsidy: We contribute 50% (up to a maximum amount of 25) towards the monthly cost of a gym membership of your choice 
• 26 days paid vacation per year 
• Corporate Benefits web portal: Employee discount program for affiliated retailers shops and service providers   

Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players community.

For further information please check .

Remote Work :

No

Employment Type :

Full-time