Lead IT Delivery Manager

Lead IT Delivery Manager

Position Responsibilities:

• Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements

• Manages and coordinates business and technical projects through all phases of initiation development and implementation; tends to work on Agile and waterfall projects

• Works with clients to define and manage the scope strategy requirements and implementation of projects

• Ensures that assigned projects are completed within budgets and schedules while meeting client business objectives

• Identifies analyzes mitigates documents and controls project risks

• Provides effective and regular communication within the project team stakeholders sponsors and management. Identifies resource needs for the project and establishes roles expectations and goals with team members

• Leads definition documentation and completion of moderately complex high impact projects; high interdependency

• Assess and manages risks that impede successful project delivery

• Manages project resources to budget

• Improves existing delivery methods and identifies potential areas for improvement

• Communicates clearly to all stakeholders involved

• Has positive impact to specific organizational entities & understands nature of impact

• Top contributor and often enables others to contribute as well

Required Qualifications:

• Demonstrates understanding of how technology supports Manulifes strategy

• Deep experience in MarTech technologies and website / app delivery

• Awareness of full-technology stack

• Understands the overall picture in most situations

• Understands the political landscape and informal hierarchy within the firm

• Strong knowledge of the business some expertise

• Reflects on and improves behavior

• Demonstrates all core skills and interpersonal skills beyond requirements for role

• High level of discipline knowledge and understanding of area of practice

• Able to combine knowledge of discipline and the market some perspective on customer requirements

• Strong organisational and problem-solving abilities that enable you to manage through creative abrasion

• Excellent verbal and written communication; able to effectively articulate technical vision possibilities and outcomes Decision Authorities:

• Able to achieve all tasks using own judgement

• Can lead small to medium sized groups where required

• Foresees problems instead of solving them recognizes the needs for flexibility and diverse solutions

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .