Website and Digital Content Manager
Job Summary
Working hours full time (35 hours a week) - youll agree your working pattern with your manager (core working hours are 10:00 - 16:00).
Location Liverpool or London hybridhomeworking (minimum 6 days a month in office)
Are you passionate about optimising websites and enhancing user engagement Were looking for a Website and Digital Content Manager to play a pivotal role in improving the Royal College of Physicians online presence. Working within the Communications Policy and Research directorate youll lead on content management maintenance and analytics for our websiteensuring it effectively represents our brand engages our audiences and meets organisational objectives.
Purpose and scope
Key responsibilities
- Create and publish highquality userfocused digital content aligned to organisational objectives and audience needs
- Manage daytoday website maintenance troubleshooting issues and liaising with external suppliers
- Act as content lead for the RCP website working across teams to optimise user experience and champion digital best practice
- Use web analytics (GA4) user behaviour data and engagement metrics to identify opportunities for improvement
- Lead qualitative and quantitative user research
- Monitor performance and make recommendations to stakeholders and senior managers
- Support the Senior Digital Engagement Manager in delivering a proactive digital strategy
Your experience
Essential
- Proven experience delivering highquality digital content from brief to publication
- Excellent writing editing and proofreading skills with the ability to write in plain English
- Experience using Umbraco or similar CMS platforms
- Strong experience of website analytics tracking and performance analysis including GA4
- Good understanding of SEO principles and tools
- Expert knowledge of user experience and usability best practice
- Experience of managing priorities backlogs and product roadmaps
- Confidence facilitating discussions and presenting to varied audiences
Desirable
- Interest or experience in the health sector
- A keen eye for web design
- Familiarity with project management tools such as JIRA and Trello
- Experience mapping user journeys across platforms
- Experience of paid search or social advertising
For more information about the role please view the job description downloadable at the bottom of this page.
How to apply
Please click Apply Now to submit your CV and a supporting statement (no more than 2 pages) explaining with clear examples how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted.
For an informal discussion about this role candidates are welcome to contact ourrecruitment team on:
Telephone:
Closing date: 22 May 2026
Interviewing date: w/c 08 and 15 June2026
The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex race disability age sexual orientation transgender status religion or belief marital status or pregnancy and maternity.
The RCP is all about our people our members staff volunteers and leaders. We educate influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
INDHIGH
Who we are
The Royal College of Physicians (RCP) is a rewarding and friendly place to work with an incredible history dating back to our foundation in 1518 by King Henry VIII. We are a professional membership body for physicians doctors who work in hospitals with over 40000 members in the UK and around the world working to improve patient care and reduce illness. Our activities focus on educating improving and influencing for better health and care.
The benefits
Buy
annual leave
Mental health activities
and sessions
Enhanced pension
scheme
Health cash plan and employee discounts
Our people
- Dr Mumtaz Patel
- RCP President
I am passionate about supporting our current and next generation of physicians with an aim to improve patient care for all. Our strategic mission is educating improving and influencing health care design and delivery.
- Anna Johnson
- Exams Coordinator
As a working mum the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.
- Chiraag Panchal
- Executive Director of People and Culture
Working at the RCP my team and I have undertaken significant projects and initiatives that have shaped our workplace culture and HR strategies.
- Anna Johnson
- Exams Coordinator
As a working mum the RCP has gone above and beyond in helping me to achieve a work life balance. I have never been made to feel that I have to make a choice between work and family life.
- Craig Gunderson
- Internal Communications Manager
The RCP has a positive and inclusive culture. Everyones opinion is valued regardless of their role and everyone has the chance to get involved in things that are important to them.
- Cameron Carby
- IT Desktop Support Analyst
Starting as an apprentice I gained a lot of exposure to various systems and had considerable levels of responsibility. This quickly developed my skills and boosted my self-confidence allowing me to take on further projects and responsibilities.
Documents
Required Experience:
Manager
About Company
The Royal College of Physicians is a British professional membership body dedicated to improving the practice of medicine, chiefly through the accreditation of physicians by examination.