Administrative Support Customer Service Sales Customer Operations (6 Months Contract)

Administrative Support Customer Service - Sales Customer Operations (6 Months Contract)

Why Ansell

Ansell is a leading global provider of protection solutions. We design develop and manufacture a wide range of products that meet the everchanging needs of our markets and industries. Protection is our primary concern as millions of people around the world depend on Ansell in their professional and personal lives.

Discover more about our company our team and our values by visiting us at

Ansell is looking for an Administrative Support Customer Service - Sales Customer Operations to join our team in Cracow Poland.

RESPONSIBILITIES

Analytical skills to help with the management of Comind tickets (resulting from Claim backs special exceptions to surcharges Service and Logistics complaints) Create RE/CN/DN

Support general administration tasks (like mailing)

Process customers documentation enquiries (Technical Data Sheet Certificates Origine of goods Export documents DS orders documents )

Support collecting customs documents and assisting with the preparation of shipping documents for WH and DS orders.

Fill in customers data files

Extract charts from Power BI

Any other administrative activity at the request of the CX Team Leads/Manager.

What will you bring to Ansell

REQUIREMENTS

Fluent English (B1 at least) other language will be an asset

Knowledge of an appropriate ERP system: SAP & SFDC

Customer Service environment experience is a plus

Able to understand end-to- end CX administrative tasks

PC literate: sufficient knowledge of PC and network and standard packages used under windows (Excel)

PERSONAL SKILLS

Fast learner

Internal customer orientation

Good communication and analytical skills

Stress resistance

Attention to detail and self - organization

Time and priority management

Our Commitment to Diversity Equity and Inclusion

Ansells vision is about creating safe spaces where diverse perspectives are valued alongside individual contributions. It is our view that togetherness prevails over individuality.

When we say that everyone deserves to belong feel included and empowered at work its not just words. Rather its what drives Ansell as an organization towards a workforce that reflects the diversity of our community its what drives us to serve our customers and stakeholders with pride and its also what differentiates Ansell. We believe everyone no matter how that person self-identifies deserves an opportunity to achieve success.

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