Patient Access Representative (PAR)

RiverView Health is a community owned membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston MN.

RiverView Health operates a 25 bed Critical Access Hospital RiverView Recovery Center; a chemical dependency outpatient treatment program RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

We have a robust scholarship program for those furthering their education in a medical field excellent benefits and a friendly work environment. Full-time benefits include health insurance free single vision and basic dental insurance life insurance long-term disability and short-term disability and employer HSA contributions. Other benefits include employer pension matching shift differential incentive/premium pay free annual biometric screening and paid volunteer time off.

RiverView is an Equal Employment Opportunity employer.

Patient Access Representative (PAR)

Schedule: Full-Time (.8 fte) - 64 hours per pay period - Admitting shift 3:00pm-11:30pm evenings weekends and occasional overnight shifts
Work schedule: Admitting shift 3:00pm-11:30pm evenings weekends and occasional overnight shifts

Pay Range:$20.06 - $28.08 (D.O.E - dependent upon experience)

Job Status:Non-Exempt/Hourly benefitted position

River View Health has an opening for afull time(64 hours every 2 weeks) Patient Access Representative. This position would cover the 3:00pm-11:30pm evenings weekends and occasional overnight shifts.

The Patient Access Representative:

• Answers phones and schedules patients.
• Perform all duties related to the pre-registration registration and financial clearance processes for all patients.
• Greets and registers patients while collecting and accurately entering all information required for visit.
• Communicates clearly and effectively with patients and families physicians nurses and insurance companies.
• Performs insurance verification either real time or manual verification for eligibility.
• Performs point of service collection of co-pays and other patient liability..
• Obtains signatures for all necessary documents.
• Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.
• This position will be cross trained to the Emergency Department for Patient Access responsibilities in that area when needed.

Required:

• Minimum two (2) years of customer service experience
• Ability to sit stand or walk for long periods of time

Preferred:

• Experience in health care setting
• Proficiency with Microsoft Office
• 1 years of experience in a Patient Access setting
• 1 years of experience with an Electronic Medical Record such as Epic
• Basic knowledge of medical terminology and medical insurance

Competencies:

• Ensure accurate data entry for patient registration and scheduling
• Ability to work effectively in a team environment