Delivery Manager (Payments)

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 4 days per week - subject to change at any time.

The Delivery Manager Payments is responsible for leading the end-to-end delivery of payment technology initiatives within a highly regulated and mission-critical banking environment. This role ensures consistent and predictable delivery across scope timeline budget quality and risk. The individual collaborates closely with business technology and operations teams to deliver secure scalable and compliant payment solutions.

Your future duties and responsibilities:

Lead End-to-End Delivery
Own and manage the full project lifecycle from initiation through planning execution implementation and post-production support. Ensure alignment with business objectives and organizational priorities.
Ensure Delivery Excellence Across Key Metrics
Drive delivery outcomes that meet agreed-upon scope timelines budget quality standards and regulatory compliance requirements. Maintain a strong focus on predictable and high-quality execution.
Coordinate Cross-Functional Teams
Oversee and coordinate activities across development testing release management and production support teams. Facilitate collaboration to ensure seamless execution and minimal disruption.
Stakeholder Engagement and Communication
Act as the primary point of contact for business and technology stakeholders. Build strong relationships provide transparent updates and ensure alignment across all levels of the organization.
Governance Reporting and Leadership Communication
Establish and maintain delivery governance frameworks. Provide regular status reports risk updates and clear communication to senior leadership enabling informed decision-making.
Resource and Team Management
Monitor and manage team performance utilization and adherence to organizational policies. Foster an inclusive collaborative and high-performing team environment.
Risk Issue and Dependency Management
Proactively identify assess and manage risks issues and dependencies. Escalate concerns appropriately and drive mitigation strategies to ensure uninterrupted delivery.
Financial and Budget Management
Manage project budgets forecasts and financial allocations. Track expenditures and ensure efficient use of resources while maintaining cost control.
Regulatory Audit and Compliance Support
Support initiatives related to audits and regulatory requirements (e.g. PCI SOX). Ensure that all delivery activities adhere to compliance and governance standards in the payments domain.
Continuous Improvement and Process Optimization
Identify opportunities to enhance delivery processes tools and methodologies. Promote best practices and continuous improvement to increase efficiency and quality.
Support Critical Releases and Production Activities
Provide leadership and support during major releases or critical production events ensuring minimal risk and rapid issue resolution when needed.

Required qualifications to be successful in this role:

Education
Post-secondary education in Technology Business or a related discipline or equivalent practical experience.
10 years of experience delivering medium-to-large-scale technological initiatives
5 years of experience in payments technology or financial services
Proven success managing delivery in regulated enterprise environments
Delivery Methodologies Expertise
Strong understanding and practical experience with:
Agile
Waterfall
Hybrid delivery models
Leadership & Stakeholder Management
Excellent communication leadership and interpersonal skills. Ability to effectively engage diverse stakeholders build trust and drive alignment across teams.
Risk and Problem-Solving Skills
Demonstrated ability to identify risks early analyze complex situations and implement effective mitigation strategies in a dynamic environment.

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95000$145000. This role is an existing vacancy.

#LI-GS!

Skills:

• Agile
• Financial Services
• Waterfall Model
• DevOps
• SAFe
• SCRUM

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our teamone of the largest IT and business consulting services firms in the world.