Manager Pre-Arrival

Job Summary:

Job Description:

The Work:

• Lead & Inspire: Manage and mentor a team of Pre-Arrival Supervisors fostering a leadership culture focused on excellence collaboration and continuous improvement.
• Drive Operations: Oversee staff scheduling recruitment payroll and performance management for your team ensuring optimal departmental efficiency and accountability.
• Financial Oversight: Manage vendor relations ensure regulatory compliance and track contracts to maintain high standards in operations.
• Ensure Resource Availability: Determine and justify the need for systems equipment and supplies while managing inventory and ensuring proper functionality.
• Strategic Development: Assist with developing departmental goals standards and objectives to support the organizations broader strategic plan. Navigating upcoming changes with EHR systems.
• Support Special Projects: Participate in special projects and provide business analysis as needed to support departmental initiatives.

You Have:

• 5 years of supervisory experience with proven leadership skills preferably in patient access or Pre-Arrival operations.
• A track record of coaching and motivating leaders and their teams to perform at their best.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Experience with managing payroll staffing and performance management.
• Excellent communication skills both written and verbal to effectively engage with staff leadership and external stakeholders.
• Adaptability: Youre comfortable shifting priorities and making business decisions quickly in a fast-paced healthcare environment.

Why MaineGeneral

• Impactful Role: Youll play a key role in leading leaders ensuring our patients experience a smooth and efficient process from the moment they engage with our health system.
• Supportive Environment: Youll lead a collaborative team of supervisors focused on delivering high-quality patient care all while supporting your professional growth.
• Comprehensive Benefits: We offer a robust benefits package including health insurance retirement plans and tuition reimbursement along with an employee discount program with local businesses.

If youre a proactive detail-oriented leader with a passion for guiding and developing leaders and ensuring exceptional patient experiences wed love to have you join our team at MaineGeneral Health. Be with us and make a difference in the lives of our patients and community!

Scheduled Weekly Hours:

Scheduled Work Shift:

Job Exempt:

Benefits:

Supporting all aspects of our employees wellness physical emotional and financial is a critical component of being a great place to work. With the wide range of benefits and programs available employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

• We offer quality health dental and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.

• Employees have access to industry-leading leave for new parents.

• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays be with family go on vacation or simply take care of themselves.

Emotional Wellness:

When life gets challenging employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages youve already earned before payday with Payactiv giving you greater flexibility over your finances.

• Tuition Reimbursement is available to all employees to further develop skills and career.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death terminal illness or serious injury from accident.

• We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource theyre how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at .