Specialty Pharmacy Supervisor Full Time Day Shift ( 25382)

Join Our Team at New Bridge Medical Center!**

We are dedicated to providing high-quality compassionate care to our diverse community. As a leading healthcare provider we offer a supportive and inclusive work environment. If youre passionate about making a difference and thrive in a collaborative setting New Bridge Medical Center is looking for a Specialty Pharmacy Supervisor.

REQUIRED LEADERSHIP COMPETENCIES

1. Communication: Strong written and verbal skills are demonstrated in reports correspondence and presentations. Ensures staff are kept informed of Medical Center and departmental priorities. Communicates vision statement and goals and demonstrates commitment toward their achievement.
2. Professional Development: Participates in conferences workshops and other professional development activities to maintain licensure and/or remain professionally current with advances in field of expertise.
3. Staff Development: Ensures staff receive a mandate in servicing in Safety Quality Assurance Risk Management Customer Service Infection Control and any other in-service that may apply.
4. Problem Solving: Recommendations and decision making reflect strong analytical skills and focus on quality cost containment and impact of change on other departments.
5. Customer Service Management: Incorporates the Medical Centers Customer Service goals in developing and/or revising departmental policies and systems. Continually reviews the service delivery process to exceed customer expectations. Is perceived as a role model by staff peers in customer service leadership.
6. Project Management: Participates in multidisciplinary task forces committees and projects demonstrating team spirit and ability to work with different internal customers. When leading a project team demonstrates the ability to bring together different views and skills toward timely and effective completion of project objectives.
7. Clinical Leadership: Clinical management staff provide clinical supervision. Provide in-service training and maintenance of clinical standards. May provide leadership for hospital-wide clinically oriented committees.

Responsibilities:

Oversees specialty medication workflows ensuring safe efficient and compliant processing across intake dispensing patient communication and distribution.

Directs and participates in prescription processing activities provides coaching manages workflow priorities and supports performance improvement.

Manages receiving storing and inventory tracking for temperature-sensitive products including creation validation and maintenance of URAC compliant shipping procedures

Serves as the primary responsible party for URAC Specialty Pharmacy Accreditation maintaining adherence to all standards and coordinating survey readiness documentation and internal audits.

Recommends optimizations to specialty workflow processes - monitoring performance identifying bottlenecks and ensuring consistent documentation.

Participates in creation and maintenance of specialty pharmacy policies procedures and SOPs

Supports quality and safety through issue identification risk monitoring workflow evaluation complaint review and patient satisfaction tracking.

Coâleads onboarding and ongoing training for technicians and support staff ensuring competency in specialty workflows documentation standards and patient communication.

Collaborates with the Pharmacy Manager on staffing plans workloadâbased scheduling and coverage needs. Evaluates staff clinical and operational performance in specialty pharmacy areas and makes recommendations for personnel actions when appropriate.

Acts as a key operational point of contact for internal teams and external partners to troubleshoot issues and support consistent highâquality patient care. This includes insurance navigation patient financial assistance and supply chain management.

Acts as a liaison with the medical staff and nursing concerning prescriptions patient reactions medication errors and complaints.

Assists in preparing reports necessary in documenting the departments operation.

Attends meeting as required and participates on committees as directed.

Ensures that the professional pharmacy staff demonstrates the knowledge and skills necessary to provide care appropriate to the patients age.

Understands and adheres to the Medical Centers Code of Conduct.

Familiar with Mission Vision and Value Statements.

Other Duties:

Maintains awareness of trends in pharmaceutical activities by reading pharmaceutical and related literature and by participating in professional continuing education programs.

Performs other duties as assigned to support the overall objectives of the department and organization.

Position Qualifications:

Prior managerial/supervisory experience in a specialty pharmacy clinic outpatient or community pharmacy setting. (Preferred)

Expertise in specialty therapeutic areas (e.g. oncology rheumatology) and familiarity with insurance/reimbursement processes. (Preferred)

Proven knowledge in obtaining & maintaining URAC specialty pharmacy accreditation &

Expertise in HRSA regulations 340B program requirements and compliance. (Preferred)

Good oral and written communication skills.

Good interpersonal skills.

Speaks reads and writes English to the extent required by the position.

Education:

Graduation from a 5-year program at an approved college of pharmacy or equivalent.

Current NJ Pharmacist License

Job Setting/Physical Demands:

Outpatient Pharmacy.

Mainly sedentary with occasional standing/walking

Salary commensurate with experience within posted range:

$130000 to $155000 annually

We provide a comprehensive benefits package including a competitive medical dental and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days personal time sick leave and nine paid holidays. Additionally we are committed to the personal and professional growth of our employees offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

Required Experience:

Manager