Registry Patient Access Representative

Be inspired. Be valued. Belong. At Emory Healthcare

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoingmentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be.We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship development leadership programs

• And more

RESPONSIBILTIES

• Obtains demographic and insurance information for preregistration/registration on all patients.
• Communicates hospitals financial policies to all patients. Identifies patients who require early financial counseling intervention.
• Collects on self pay accounts co-pay and deductibles. Documents financial arrangements. Schedules procedures/follow up appointments.
• Ensures and reviews all demographic data for hospital visits. Cross trains in other Access Departments and Facilities. Assist with departmental workflow as needed.
• Maintains thorough understanding of insurance registration scheduling referrals authorizations and account follow-up. Schedules procedures/follow up appointments in General Patient Registration Millennium Scheduling. Completes demographic and insurance.
• Provides patients with exam information. Familiar with Advance Beneficiary Notice precertification ICD-9 coding Medical Terminology. Communicates with Physician Offices Staff and other departments.
• Responsible for obtaining pre-certification and/or managed care referrals for inpatient and out patient encounters.
• Other responsibilities include performing verification of benefits order entry and pre-certification for Hospital Services. Position requires self-motivated individual who can handle high patient volumes and fast pace.
• Maintains knowledge and is familiar with HealthQuest Global Patient Registration (GPR) IDX Scheduling Millennium chosen Hospital Estimation Tool and other systems utilized by Patient Access. Performs other duties as required.
  
  

MINIMUM QUALIFICATIONS:

• High school diploma or equivalent.
• Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare Medicaid and other commercial payers (HMO PPO) preferred. CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
• Associates Bachelors or Masters degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills.
  
  PHYSICAL REQUIREMENTS (Medium Max 25lbs): up to 25 lbs 0-33% of the work day (occasionally); 11-25 lbs 34-66% of the workday (frequently); 01-10 lbs 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking Occasional sitting Close eye work (computers typing reading writing) Physical demands may vary depending on assigned work area and work tasks.
  
  ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock Floor Surfaces Hot/Cold Temperatures Indoor/Outdoor conditions Latex Lighting Patient care/handling injuries Radiation Shift work Travel may be required. Use of personal protective equipment including respirators environmental conditions may vary depending on assigned work area and work tasks.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.