Receptionist
Job Summary
Position Summary
We are seeking a professional reliable and service-oriented Receptionist to be the first point of contact for our firm. The successful candidate is a team player known for resourcefulness discretion strong organizational skills and ability to work independently while meeting deadlines. This role is ideal for someone who takes pride in maintaining a professional office environment and enjoys contributing to the smooth day-to-day operations.
Primary Responsibilities
- Answer screen and appropriately forward incoming calls; take accurate and detailed messages
- Maintain a professional welcoming atmosphere at the reception area
- Greet and attend to visitors
- Schedule coordinate and maintain a log of meetings for two conference rooms
- Receive sort and distribute incoming mail
- Prepare outgoing mail including stamping envelopes and mailbox delivery
- Collect collate and mail monthly client statements
- Prepare monthly and quarterly mailings using Microsoft Mail Merge
- Conduct basic internet research and print selected reports as requested
- Scan and prepare cheques for deposit
- Monitor and reconcile deposits
- Book and manage courier services and liaise with building management as required
- Order and manage office stationery and supplies
- Work with Microsoft Office and in-house software
Qualifications
- 13 years of office or receptionist experience
- Excellent telephone etiquette and professional demeanor
- Professional appearance and strong customer-service orientation
- Fully bilingual in English and French
- Strong computer skills particularly Microsoft Office
- Fast learner with the ability to adapt to new systems and procedures
- Excellent written and verbal communication skills
- Strong interpersonal skills and ability to work well with colleagues and clients
- Highly organized with strong attention to detail and ability to multitask
- Ability to take initiative prioritize workload and work autonomously
- Solution-oriented with good problem-solving skills
Requirements
- Consent to credit and criminal background checks
- Availability to work fully on-site from our offices
- Working hours 9:00 am to 5:00 pm (1 hour lunch).
This is an exempt position. The annualized base pay range for this role is $45000.00 CAD. Actual base pay could vary based on factors including but not limited to experience subject matter expertise geographic location where work will be performed and the applicants skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package including but not limited to medical dental vision life insurance and 401(k). Please note that the job title is subject to change based on the selected candidates experience and education.
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Résumé du poste
Nous sommes à la recherche dun(e) réceptionniste professionnel(le) fiable et axé(e) sur le service afin dagir comme premier point de contact de notre cabinet. La personne retenue sera un(e) joueur(se) déquipe reconnu(e) pour sa débrouillardise sa discrétion ses solides compétences organisationnelles ainsi que sa capacité à travailler de façon autonome tout en respectant les échéances. Ce poste convient parfaitement à une personne fière de maintenir un environnement de bureau professionnel et qui aime contribuer au bon déroulement des opérations quotidiennes.
Responsabilités principales
- Répondre aux appels entrants les filtrer et les acheminer de façon appropriée; prendre des messages précis et détaillés
- Maintenir une atmosphère professionnelle et accueillante à la réception
- Accueillir les visiteurs et répondre à leurs besoins
- Planifier coordonner et tenir à jour un registre des réunions pour deux salles de conférence
- Recevoir trier et distribuer le courrier entrant
- Préparer le courrier sortant y compris laffranchissement des enveloppes et le dépôt au courrier
- Recueillir assembler et envoyer les relevés mensuels aux clients
- Préparer les envois mensuels et trimestriels à laide de la fonction Publipostage de Microsoft
- Effectuer des recherches de base sur Internet et imprimer certains rapports sur demande
- Numériser et préparer les chèques pour dépôt
- Assurer le suivi et le rapprochement des dépôts
- Réserver et gérer les services de messagerie/courrier ainsi que collaborer avec la gestion de limmeuble au besoin
- Commander et gérer les fournitures de bureau et la papeterie
- Travailler avec Microsoft Office et les logiciels internes de lentreprise
Qualifications
- 1 à 3 ans dexpérience en administration de bureau ou à titre de réceptionniste
- Excellente étiquette téléphonique et attitude professionnelle
- Présentation professionnelle et forte orientation service à la clientèle
- Bilinguisme complet en français et en anglais
- Solides compétences informatiques particulièrement avec Microsoft Office
- Capacité dapprentissage rapide et facilité dadaptation à de nouveaux systèmes et procédures
- Excellentes compétences en communication écrite et verbale
- Excellentes aptitudes interpersonnelles et capacité à bien collaborer avec collègues et clients
- Grande capacité dorganisation souci du détail et aptitude à gérer plusieurs tâches simultanément
- Capacité à faire preuve dinitiative à établir les priorités et à travailler de façon autonome
- Approche orientée vers les solutions et bonnes habiletés en résolution de problèmes
Exigences
- Consentement à une vérification de crédit et des antécédents judiciaires
- Disponibilité pour travailler entièrement en présentiel à nos bureaux
- Horaire de travail : de 9 h 00 à 17 h 00 (1 heure de dîner)
Rémunération et avantages
Il sagit dun poste exempté. La rémunération annuelle de base pour ce poste est de$ CA. Le salaire de base réel peut varier en fonction de plusieurs facteurs notamment lexpérience lexpertise du domaine le lieu géographique où le travail sera effectué ainsi que les compétences du candidat.
Le salaire de base ne représente quune composante de la rémunération globale offerte aux employés. Dautres avantages peuvent inclure une prime annuelle en argent ainsi quun programme complet davantages sociaux incluant notamment lassurance médicale dentaire visuelle lassurance vie ainsi quun régime dépargne-retraite 401(k).
Veuillez noter que le titre du poste pourrait être modifié en fonction de lexpérience et de la formation du candidat sélectionné.
About Focus Financial Partners
Focus is a leading financial services firm comprised of integrated wealth management family office and business management services. Blending deep expertise and expansive resources with a boutique client-first fiduciary philosophy Focus helps individuals families and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus visit follow the company onLinkedIn.
Focus is an equal opportunity employer and bases its employment decisions on the employee or candidates skillset and without regard to an employee or candidates race color religion sex (including pregnancy) gender identity sexual orientation national origin age disability genetic information veteran status or any other characteristic protected by local state and/or federal law.
Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact .
The following language is for US based roles only
For California Applicants:Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the states workers compensation law. If you willfully provide false information about your ability to perform the essential functions of the job with or without reasonable accommodations you may be barred from filing a claim under the provisions of the Workers Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
Required Experience:
Junior IC