Express Service Advisor

Gandrud Auto Group

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profile Job Location:

Green Bay, WI - USA

profile Monthly Salary: Not Disclosed
Posted on: 14 hours ago
Vacancies: 1 Vacancy

Job Summary

At Gandrud the treatment you receive is just as important as the vehicle you own. We are committed to exceeding customer expectations every day through honest service knowledgeable staff and a welcoming guest-focused environment. As part of theGandrud Auto Group we proudly serve drivers throughout Northeast Wisconsin with a wide selection of new and pre-owned Nissan vehicles expert automotive services and industry-leading customer care.

Position Summary

The responsibilities of a Express Service Advisor include greeting customers listening to their needs creating repair orders and scheduling appointments as needed.

Key Responsibilities

  • Greet customers promptly

  • Obtain customer and vehicle information

  • Determine and recommend maintenance base on age mileage and history of vehicle

  • Prepare a complete and accurate estimate of cost for labor and parts

  • Establish follow up time

  • Monitor the progress of each vehicle throughout the day and update customers frequently

  • Verify that the final invoice reconciles with the work performed on the repair order

  • Explain all completed work and charges to customers


Required Experience:

Unclear Seniority

At Gandrud the treatment you receive is just as important as the vehicle you own. We are committed to exceeding customer expectations every day through honest service knowledgeable staff and a welcoming guest-focused environment. As part of theGandrud Auto Group we proudly serve drivers throughout N...
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Description of the role: The Sales Professional at Gandrud Nissan will be responsible for selling vehicles, providing excellent customer service, and meeting sa...

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