Express Service Advisor
Green Bay, WI - USA
Job Summary
At Gandrud the treatment you receive is just as important as the vehicle you own. We are committed to exceeding customer expectations every day through honest service knowledgeable staff and a welcoming guest-focused environment. As part of theGandrud Auto Group we proudly serve drivers throughout Northeast Wisconsin with a wide selection of new and pre-owned Nissan vehicles expert automotive services and industry-leading customer care.
Position Summary
The responsibilities of a Express Service Advisor include greeting customers listening to their needs creating repair orders and scheduling appointments as needed.
Key Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Determine and recommend maintenance base on age mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Required Experience:
Unclear Seniority
About Company
Description of the role: The Sales Professional at Gandrud Nissan will be responsible for selling vehicles, providing excellent customer service, and meeting sa...