Principal AI Architect IT
Job Summary
Job Description
To support our extraordinary teams who build great products and contribute to our growth were looking to add a Principal AI Architect IT located in Chennai location.
The Microsoft 365 AI Architect plays a critical role in shaping and scaling AI-powered productivity and collaboration solutions across the enterprise. This role is responsible for defining designing and operationalizing AI architecture within the Microsoft 365 ecosystemensuring solutions are secure governed scalable and aligned with measurable business outcomes
As part of the Workplace Enterprise Services organization this role supports collaboration and communication platforms used globally including Microsoft Copilot Copilot Studio AI agents intelligent automation and selected third-party solutions. The ideal candidate brings a blend of deep technical expertise architectural rigor and strategic leadership.
Reports to the Director and the role involves
What a typical day looks like:
Architecture Integrations & Platform Engineering
Define enterprise AI architectures and reference designs leveraging Microsoft 365 Microsoft Graph Power Platform and relevant AI services to enable extensibility and integration.
Design secure and scalable architectures integrated with Teams SharePoint Outlook and OneDrive (and equivalent collaboration surfaces where third-party AI is embedded).
Lead introduction of new capabilities (agents plugins/connectors workflow automation copilots in apps) and ensure clean integration into identity collaboration and endpoint ecosystems.
Evaluate emerging AI productivity offerings and continuously refine architecture for cost efficiency performance and scalability.
Security Compliance Governance & Responsible AI
Establish and operate governance frameworks responsible AI practices and compliance controls for everyday AI tools.
Ensure tenant/service controls are designed and enforced including (as applicable): audit logging with retention DLP and access control for AI interactions and data movement.
Partner with Security/Legal/Privacy to maintain a controlled enablement approach for models and providers ensuring enterprise protections remain aligned with existing contractual and compliance frameworks when AI models operate as sub-processors within approved services.
Define policies for data handling retention and discoverability of AI interactions (e.g. alignment to audit/eDiscovery/retention posture where applicable) and ensure ongoing compliance monitoring.
Delivery Adoption & Operations
Lead design and deployment of Copilot capabilities AI assistants/agents and intelligent automation with a focus on production readiness and lifecycle management.
Monitor adoption and operational KPIs; drive continuous improvement through telemetry user feedback loops and enablement programs.
Build and maintain an operating model across engineering support change management and communicationsensuring releases are documented support-ready and well-adopted.
Executive Partnership Vendor & Stakeholder Management
Act as a trusted advisor to executives and cross-functional teams (IT Security Legal HR Finance business leaders) on everyday AI strategy risk and value realization.
Manage vendor alignment and technical governance across Microsoft Zoom Anthropic and other providers; coordinate roadmap dependencies feature validation and escalation of risks/issues.
The experience were looking to add to our team:
Bachelors degree in computer science Data Science Engineering or equivalent experience.
15 years of IT experience with 5 years focused on Microsoft 365 and AI solutions.
Proven experience delivering enterprise-scale AI initiatives.
Deep hands-on experience with Microsoft 365 Copilot Copilot Studio Microsoft Graph Power Platform and Azure AI services.
Strong understanding of M365 licensing models and AI adoption strategies.
Personal Attributes:
Strong executive communication and stakeholder engagement skills; able to translate complex AI/security topics into clear decisions and tradeoffs.
Strategic mindset with a passion for measurable business impact and operational excellence.
Comfortable operating autonomously in complex enterprise environments; proactive structured and accountable.
High ownership mentality: drives clarity alignment and delivery across cross-functional teams and vendors.
Balanced innovator and risk manager: move fast but never at the expense of security compliance or trust.
Preferred Skills
Microsoft certifications (Azure Solutions Architect AI Engineer or M365 certifications).
Experience with Responsible AI frameworks and regulatory compliance.
Exposure to MLOps DevOps and CI/CD pipelines.
Background in change management and digital transformation initiatives.
TOGAF Certification is a big plus
Here are a few examples of what you will get for the great work you provide:
Health Insurance
PTO
NK99
Job Category
Flex does not accept unsolicited resumes from headhunters recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. Flex does not discriminate in employment opportunities or practices based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.
Required Experience:
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About Company
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