Director of Security & Surveillance

Regulatory compliance & liaison

• Maintain implement and periodically update the propertysSurveillance Planand related procedures consistently; ensure plans remain accurate complete and match real-world practice.
• Ensure proper management of theCommission Surveillance Room(exclusive use access controls key custody and non-visibility to public/employees).
• Lead responses to IGC inquiries audits disciplinary actions and investigations; maintain evidence logs and records per IGC rules and approved internal controls (including surveillance photography handling and printing rules.
• Own Security elements of the propertysInternal Controls(security incidents system failures malicious code/denial-of-service responses etc.) and coordinate timely submissions/updates and emergency updates under.
• Enforceage restrictionson the casino floor and restricted areas; partner with Operations to prevent and document violations (e.g. under-21 presence prohibition).

2) Surveillance operations

• Ensure uninterrupted monitoring and recording of all gaming activities count rooms cage table fills/credits EGDs cash handling points and other required coverage per the approved Surveillance Plan; verify camera uptime and coverage meet plan requirements.
• Oversee surveillance reviews supporting table fills and other cash/asset movements in accordance with approved internal controls (e.g. fills/credits procedures).
• Direct real-time detection documentation and escalation of cheating theft game irregularities and policy breaches; ensure proper chain-of-custody for digital media and stills per IGC expectations.

3) Security operations

• Lead uniformed security (patrol access control incident response VIP escorts perimeter and back-of-house security) and ensure alignment with internal controls and emergency plans.
• Oversee development drills and execution of the propertyEmergency Response Plan(medical events fire severe weather active threat evacuation) with documentation.
• Coordinate with IT and Compliance onremote accessand technology-change controls relevant to protected systems (e.g. surveillance access control); ensure securitys role in incident detection/reporting is clear and followed.

4) Investigations reporting & case management

• Direct review and approve incident reports interviews evidence handling and referrals to IGC law enforcement and internal partners.
• Maintain metrics dashboards (incidents by type response times recovery values camera downtime false alarm rates).
• Partner with Compliance on Title 31/AML observations patron disputes and self-exclusions/trespass enforcement (as defined in internal controls).

5) Leadership staffing & training

• Lead mentor and performance-manage Security & Surveillance managers supervisors and employees; build staffing models that ensure 24/7 coverage and succession depth.
• Develop and deliver training on regulatory standards internal controls use-of-force continuum de-escalation evidence handling and report writing; certify camera operators on all systems.
• Foster a professional culture of discretion confidentiality and guest servicefirm with risks gracious with guests.

6) Technology assets & budget

• Own the life cycle of CCTV and access-control systems (specs upgrades redundancy uptime targets vendor SLAs acceptance testing).
• Ensure all vendors related to gaming activity are appropriately vetted/licensed per IGC guidance; coordinate with Purchasing/Legal on supplier licensing requirements.
• Manage departmental budgets (labor maintenance capital) and deliver cost-effective risk reduction.

Required Skills & Competencies

• Regulatory mastery:Working command of68 IAC Title 68for Security Surveillance Internal Controls and related definitions (Articles) and how they operationalize on a casino floor.
• Operational surveillance expertise:Proficiency with modern digital CCTV (VMS analytics) camera placement/coverage standards and evidence export/retention that meets IGC & uptime:99% required camera uptime; no critical blind-spots during required operations.
• Security leadership:Strong incident command de-escalation and emergency management; proven ability to coordinate with IGC agents local law enforcement EMS and property leadership.
• Controls & audit orientation:Skilled at writing interpreting testing and remediating internal controls; comfortable owning corrective action plans arising from IGC orders or findings.
• Data & systems:Ability to build and interpret dashboards (incidents response times downtime) manage access-control systems and partner with IT on security technology risks.
• Communication:Capable of briefing executives and regulators coaching frontline staff and writing court-ready reports.
• People leadership:Develops managers builds bench strength and holds the line on standardswhile keeping morale intact.
• Incident management:Response time to priority events; case closure/quality; recovery/ loss-avoidance; repeat-incident reduction.

Physical Requirements Essential Skills Working Conditions

LEGEND

• Light Applies to job 0 - 30% of the time
• Moderate Applies to job 31 - 60% of the time
• Heavy Applies to job 61 - 100% of the time

PHYSICAL:

(3) Standing (1) Lifting

(3) Walking or Mobility (1) Carrying

(2) Climbing (1) Pushing

(2) Turning (1) Pulling

(2) Running (3) Hearing

(3) Bending/Stooping (3) Observing

(2) Sitting (2) Kneeling

(3) Reaching (2) Stretching

(3) Speaking

ESSENTIAL JOB SKILLS:

(3) Planning (3) Concentrating Amid Distractions

(3) Directing Others (3) Remembering Names and Faces

(3) Writing (3) Analytical Skills

(3) Math Skills (3) working Rapidly

(3) Computer Literacy (3) Making Decisions

(3) Determining Colors (3) Reading

(3) Working at Various Tempos

WORKING CONDITIONS:

(3) Inside (2) Hot

(2) Outside (2) Cold

(2) Humidity (2) Wet

(2) Hazards (Toxins etc.) (3) Dry

(2) High Places (2) Dirty

(3) Changing Temperatures (3) Noisy

(2) Odors (1) Gloves

Required Experience:

Director