Creative Design Manager

We believe that the way people interact with their finances will drastically improve in the next few years. Were dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo SoFi several of the Fortune 500 and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaids network covers 12000 financial institutions across the US Canada UK and Europe. Founded in 2013 the company is headquartered in San Francisco with offices in New York Washington D.C. London and Amsterdam.

We are Plaids Creative Design team a group of brand designers production designers and presentation designers who bring the Plaid brand to life across every channel and surface. We partner closely with Product Design in a unified design organization that reports directly to the CEO. Please visit to learn more about the Design team!

Our creative studio drives visual consistency quality and velocity across marketing channels owning creative execution for performance marketing paid social webinars tech talks and organic content and we partner closely with Growth Marketing PMM Comms and external agencies to get it done.

As the Creative Design Manager for our Creative Studio team you will:

• Coach review and uplevel craft across a team of brand designers production designers and presentation designers

• Lead creative direction and execution across all marketing surfaces paid social webinars and campaigns

• Work with Design Ops to manage pipeline and prioritization of incoming marketing requests

• Build and implement scalable systems of Figma templates production tooling and creative standards

• Manage external agencies and contractors across production design creative and presentation

• Partner with Brand and Growth Marketing leads to concept plan and ship campaigns end-to-end

• Uphold Plaids refreshed brand across all marketing channels and find the right moments to help it evolve

• Contribute to Creative Design leadership shaping process culture and creative direction across the org

Qualifications

• 9 years of professional design experience in brand visual or marketing design

• 5 years managing brand designers production designers or both

• A portfolio showing consistent high-craft execution across multi-channel marketing work

• Strong understanding of brand and performance marketing creative (paid social display email landing pages)

• Proven ability to work as a player/coach giving direct feedback while staying close to the craft

• Experience building scalable systems templates and self-serve creative tooling

• Experience briefing managing and scaling work with external agencies and contractors

• Proficiency with modern efficiency tools Claude Figma Buzz Jitter Runway Magnific or similar

• Strong communication skills and a track record of effective cross-functional partnership
  

Bonus points for:

• Background in B2B SaaS or fintech

• Experience directing/prompting animation illustration video

• Comfort interpreting creative performance data and translating it into better work

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesnt fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race color national origin ethnicity religion or religious belief sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age military or veteran status disability or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories consistent with applicable federal state and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability please let us know at

Please review our Candidate Privacy Notice here.

Required Experience:

Manager