Information Technology Partner
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Job Location:
Baltimore, MD - USA
Yearly Salary:
$ 106087 - 167304
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
The Maryland State Department of Education is dedicated to supporting a world-class educational system that prepares all students for college andcareer success in the 21st century. With excellent stewardship from ourdivisions we oversee State and federal programs that support the needs ofa diverse population students teachers principals and other educatorsthroughout Maryland.
This position is limited to current Maryland State Department of Education employees only.
GRADE
LOCATION OF POSITION
POSITION DUTIES
- Serve as primary IT liaison and strategic advisor between OIT and assigned divisions ensuring alignment with agency missions and state IT guidelines
- Coordinate and oversee daily IT operations for assigned divisions managing service delivery and maintaining strong stakeholder relationships to ensure seamless business continuity
- Participate in developing/modifying and executing OIT strategic plan and policies based on specific knowledge of divisional needs
- Manage the overall relationship with the various business units agency IT needs and work in partnership with key stakeholders to accomplish IT objectives
- Monitor and respond to technical support requests through established ticketing systems
- Effectively monitor the day-to-day IT operations ensuring high levels of service availability and users satisfaction for assigned divisions/offices
- Collaborate with divisions/offices leads and the Office of Budget to ensure that funds are allocated for IT products/services prior to engaging the Office of Procurement and Contract Management
- Establish and nurture strong professional relationships with business units internal teams and external stakeholders to drive IT project success
- Collaborate closely with the Project Management Office (PMO) and assigned divisions to ensure that all IT needs are addressed throughout the entire project lifecycle from conception to completion
- Work closely with the Infrastructure and Cybersecurity Branches to ensure that the integrity security and performance of IT systems and infrastructure are incompliance with state and federal regulations
- Research and evaluate emerging technologies to suggest or recommend solutions to enhance operational capabilities and efficiency.
MINIMUM QUALIFICATIONS
DESIRED OR PREFERRED QUALIFICATIONS
Preference will be given to applicantswho possess the following preferred qualification(s).Include clear and specific information on your application regardingyour qualifications.
- Knowledge of the principles and practices of information technology systems management.
- Knowledge of information technology services trends technical requirements and staged implementation.
- Knowledge of a wide range of software applications and methods for evaluating and satisfying user requirements.
- Skill in identifying user needs mitigating user problems and implementing creative resolution.
LIMITATIONS ON SELECTION
SELECTION PROCESS
BENEFITS
FURTHER INSTRUCTIONS
It is preferred that applicants complete the MD State Government online application for employment. The application must clearly demonstrate that the applicant meets the minimum qualifications for the position. If you are unable to apply online paper applications can be obtained from the link below and be faxed to or mailed to MSDE Human Resources Branch 200 W. Baltimore Street Baltimore MD 21201. If there is a supplemental questionnaire this must be completed and sent in with your paper application if you are unable to apply online.
All application materials must be received in our office by the closing date. Postmarks will not be accepted. Applications must be complete to be considered including all related job duties even if those are also listed on an attached resume. Additional required materials may be uploaded with the online application submitted to the fax number or mailed to the Human Resources address listed above.
Inquiries can be made to TDD . Appropriate accommodations can be made for individuals with disabilities.
If you have difficulty with your user account or have general questions about this online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at . TTY Users: Call via Maryland Relay.
Proof of eligibility to work is required in compliance with the Immigration Reform and Control Act. Any misrepresentation of academic or experience requirements for this position may result in non-selection or termination of employment.
As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply.
We thank our Veterans for their service to our country.
