Physical Therapy Receptionist
Memphis, TN - USA
Job Summary
The Physical Therapy Receptionist is responsible for greeting and processing patients for admission into the Physical Therapy center. This is a full-time onsite position. We are open Monday to Friday and closed on weekends and major holidays.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Schedule patient appointments
- Verify and pre-certify insurance benefits; build insurance cases
- Coordinate meetings and schedules
- Clean rooms and help with patient care
- Make callbacks to patients
- Keep up with daily supplies (braces etc.)
- Accept co-pays from patients and issue receipt
- Obtain ABN forms when needed
MINIMUM REQUIREMENTS
- High School Diploma or equivalent
- One (1) year of related experience and/or training
PREFERRED
- Experience in a medical office setting
KNOWLEDGE SKILLS & ABILITIES
- General knowledge of the healthcare industry and Physical Therapy
- Proficient in Microsoft Office (Word Excel Outlook) internet software and electronic medical records (EMR)
- Effective communication both oral and written
- Ability to comprehend and interpret verbal orders and direction
- Communicates effectively and professionally with patients visitors physicians and coworkers
- Establishes effective working relationships among team members
- Ability to provide excellent customer service during difficult or emotional situations
- Ability to manage workflow and prioritize demands
- High level of confidentiality and discretion
Equal Opportunity Employer/Veterans/Disabled
#SMC
Required Experience:
Junior IC
About Company
The best brain & spine care in the world starts here. Visit our center for specialized neurosurgery, neurology & more.