Manager, Business Developer Multi Unit
Michigan, IN - USA
Job Summary
Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...
Position Summary:
Manages a team of Business Developers focused on business development for new emerging regional and national multi unit customers. This position identifies divisional customer targets develops a process to maintain visibility and builds relationships with decision makers to foster future business opportunities. Develops future profitable sales including matching new business opportunities with current service capacity while maximizing the GFS value proposition. Provides coaching and leadership to the Business Development team.
How you will make an impact:
Collaborates with internal departments to ensure the highest level of customer satisfaction.
Plans and assists in the personal and professional development of the Business Development Team.
Interviews hires trains and retains staff. Conducts performance monitoring of staff initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors motivates and develops staff and serves as a role model and resource.
Collaborates with other department leaders to ensure the Business Development Team understands the new business needs.
Leads team in defining best practices and provides consistent support to internal and external customers.
Creates and reviews monthly reports.
Develops strategic selling approach with targeted potential customers to establish key customer relationships.
Understands key players applications requirements and trends within the foodservice industry.
Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers.
Fully utilizes contact management pipeline software solutions to update team members on status and activities.
Creates and presents highly professional presentations for potential new customers.
Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio.
Creates steady growth that is aligned with the organization and GFS distribution network planning.
Communicates and collaborates with internal and external teams.
Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.
Responsible for successful customer onboarding and transition to account manager.
Coordinates the demonstration or presentation of products and discusses applications using samples or marketing material emphasizing salable features based on price or value to benefit customers business operations.
Reports monthly to the leadership team regarding current and potential customer activities and developments.
Maintain knowledge of segment through industry magazines and local culinary organizations.
Demonstrate and deliver understanding of Foodservice Industry and operations.
Understand areas of customer focus such as Sales Building Staffing Profitability and Compliance.
Performs other duties as assigned.
When you will work:
Monday through Friday 8:00am - 5:00pm.
Hybrid Work Schedule: 4 days in office 1 day from home.
What youll bring to the table:
Bachelor Degree in Business Sales or Marketing preferred.
Valid drivers license required.
Eight or more years of progressive sales or business experience required.
Previous supervisory experience required or an equivalent combination of education training and experience.
Motivating teamwork coaching interactions with others relationships etc.
Must have excellent written verbal organizational and communication skills as well as problem-solving capabilities.
Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.
Must have the ability to multitask prioritize and be able to work independently or within a team environment.
Must have strong negotiation customer service focus be a strategic thinker inquisitive innovative and creative in order to build relationships network link resources and apply business practices.
Ability to understand and utilize market research and P&L statements.
Ability to develop solutions to a variety of complex problems. May refer to established precedents and policies
Must be able to travel to different locations.
Position Summary:
Manages a team of Business Developers focused on business development for new emerging regional and national multi unit customers. This position identifies divisional customer targets develops a process to maintain visibility and builds relationships with decision makers to foster future business opportunities. Develops future profitable sales including matching new business opportunities with current service capacity while maximizing the GFS value proposition. Provides coaching and leadership to the Business Developmentteam.
Essential Functions:
Collaborates with internal departments to ensure the highest level of customer satisfaction.
Plans and assists in the personal and professional development of the Business Development Team.
Interviews hires trains and retains staff. Conducts performance monitoring of staff initiating follow through with disciplinary action and termination in consultation with Human Resources when appropriate. Mentors motivates and develops staff and serves as a role model and resource.
Collaborates with other department leaders to ensure the Business Development Team understands the new business needs.
Leads team in defining best practices and provides consistent support to internal and external customers.
Creates and reviews monthly reports.
Develops strategic selling approach with targeted potential customers to establish key customer relationships.
Understands key players applications requirements and trends within the foodservice industry.
Creates sustainable value propositions for potential customers that aligns GFS capabilities with customer value drivers.
Fully utilizes contact management pipeline software solutions to update team members on status and activities.
Creates and presents highly professional presentations for potential new customers.
Utilizes and applies customer profitability model and pricing strategies to negotiate customer contracts to ensure the new customers achieve a balanced segment portfolio.
Creates steady growth that is aligned with the organization and GFS distribution network planning.
Communicates and collaborates with internal and external teams.
Collaborates with key decision-makers and executives of accounts and prospective accounts to onboard and transfer customer relationships to proper sales representatives for ongoing maintenance.
Responsible for successful customer onboarding and transition to account manager.
Coordinates the demonstration or presentation of products and discusses applications using samples or marketing material emphasizing salable features based on price or value to benefit customers business operations.
Reports monthly to the leadership team regarding current and potential customer activities and developments.
Maintain knowledge of segment through industry magazines and local culinary organizations.
Demonstrate and deliver understanding of Foodservice Industry and operations.
Understand areas of customer focus such as Sales Building Staffing Profitability and Compliance.
Performs other duties as assigned.
Knowledge / Skills / Abilities:
Human Relations - motivating teamwork coaching interactions with others relationships etc.
Must have excellent written verbal organizational and communication skills as well as problem-solving capabilities.
Must have ability to prepare and deliver presentations and speak at minor functions as a departmental representative.
Must have the ability to multitask prioritize and be able to work independently or within a team environment.
Must have strong negotiation customer service focus be a strategic thinker inquisitive innovative and creative in order to build relationships network link resources and apply business practices.
Ability to understand and utilize market research and P&L statements.
Ability to develop solutions to a variety of complex problems. May refer to established precedents and policies
Must be able to travel to different locations.
Equipment / Tools / Technology:
Knowledge of spreadsheet word processing presentation email and internet software applications.
Educational & Experience Requirements:
Bachelor Degree in Business Sales or Marketing preferred.
Valid drivers license required.
Eight or more years of progressive sales or business experience required.
Previous supervisory experience required or an equivalent combination of education training and experience.
BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU MATTERS TO US!
Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.
Equal Employment Opportunity is a matter of policy at Gordon Food Service Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age status as a protected veteran or status as a qualified individual with disability. If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.
All Gordon Food Service locations are tobacco-free.
Gordon Food Service is a drug-free workplace and conducts pre-employment drug tests.
Required Experience:
Manager
About Company
Gordon Food Service is a prominent family-owned food distributor in Grand Rapids, MI, serving restaurants, healthcare, and schools.