Account Manager III

SummaryThe Account Manager III is a senior-level role responsible for overseeing complex high-value client relationships and driving strategic initiatives across multiple accounts. This position requires deep industry knowledge strong leadership and the ability to influence internal and external stakeholders. The Account Manager III leads account planning negotiates contracts and ensures alignment between client goals and company offerings. This role also mentors junior account managers and contributes to organizational growth through thought leadership and for the direct day to day selling of company product and service offerings as directed specifically using Application Selling methods to drive new businessBuild maintain and retain relationships with key buying influences and key management contacts at site by building effective long-term relationships and customer loyaltyDevelops and maintain a thorough knowledge of the Companys available services lines of business pricing structures and offers additional services as appropriate to assigned existing customersParticipate in OEM training classes to understand technical differentiators of our OEM product offeringsComplete customer survey reports for all meaningful customer touchpoints. (Meaningful defined as a touchpoint with a primary customer requiring action items or follow up requirements)Regularly meets with Sales Director and Operational stakeholders to review customer retention and relationship activities progress versus goals and status of key customer relationshipsUsing the available data - develop maintain and implement an account strategy and plan with sales managementSchedules and completes proactive customer calls and visits capturing key information working with OEM partners on a regular capital projects and other spending events early and alert appropriate personnelProactively identify and notify appropriate Company stakeholders of customers upcoming capital projects future expenditures or other potential opportunitiesPartners with the operations team when needed to address customer services issuesBuilds relationships and increases Company visibility through participation in Company-sponsored activities trade shows chamber of commerce events and other similar activitiesCreate and maintain customer trust in the company as a quality value-added solutions providerDemonstrated ability to meet Level I and II capabilitiesMastered product knowledge and presentation skills at the product expert levelDemonstrated at a high level ability to partner with OEM representatives solidifying company relationshipMastery Account Ownership with ability to project future opportunities for growth coverage of all applicable personnel and complete understanding of processes from manufacturing to purchasing to ability to Present growth business plan forecast and execution strategy data to the company. Must utilize company tools and intimate knowledge of plant plant forecast competitive threats and supervision required capable of training and mentoringPositional Requirements & QualificationsEducation & ExperienceProficient with computer software tools including but not limited to: emails appointment setting spreadsheets and tableau dashboardsYears of industry-specific customer-facing sales experience: 6Book of Business: $5mBachelors Degree in Engineering Business Marketing Sales or related field or equivalent experience preferredTWIC Card preferred or must be able to obtainSkills & AbilitiesFocus on safety and Team playerStrong desire to succeed and promote new businessHighly organized and Effective time-managementStrong interpersonal communication technical and presentation skillsAbility to build strong customer relationships quicklyClear background check within company and customer requirementsMust be able to pass drug & alcohol screeningEssential Physical FunctionsLifting up to 25 poundsBending stooping ability to stand for extended periods of timeMust be able to travel and have a clear driving record in accordance to company driving guidelinesThis job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.